Apollo
We make open source software that helps developers build great applications, which is why having excellent documentation is so important at Apollo. Every day, tens of thousands of developers worldwide rely on our docs, blog posts, and tutorials to understand our platform. Your work will have a huge impact on how we help developers build apps with Apollo.
We're looking for a lead technical writer to ensure that our users who read our content have an excellent experience. You'll accomplish that goal by working closely with developers across the company to plan, structure, and execute high-quality docs, blog posts, and tutorials. At Apollo, we value empathy and kindness, so you'll also be soliciting feedback from our users to understand how we can solve their pain points.
What You'll Do
Documentation — Collaborate with our developers and community members to plan, structure, and ship high-quality, technically accurate docs for the Apollo platform and open-source tools
Mentorship — Teach developers how to write clear, concise docs and help instill a documentarian culture at Apollo
Style guide — Write and maintain a style guide for how we approach documentation at Apollo that clearly defines our voice
Developer content — Be the point person for reviewing developer content, including blog posts, tutorials, and whitepapers, as well as be able to provide actionable feedback to the authors
User feedback — Lead the initiative to implement a user feedback system on the Apollo docs and use it to measure the effectiveness of your work
About You
You have a clear, concise communication style and excellent writing ability. You're a skilled wordsmith who can make content come alive.
You enjoy collaborating with developers to ensure your work is technically accurate and are excited about empowering them to write better documentation.
You're empathetic. You understand how developers consume documentation and what their pain points are. You listen to our users and go the extra mile to help them succeed.
You've done technical writing before and know what great documentation looks like. You're ready to take the next step leading technical writing at Apollo.
You can clone down a project and run it to fully understand the technical details of what you're writing about, even if you've never worked as a developer before.
You’re familiar with modern application development, API technologies, developer tools and services, cloud infrastructure, and/or the JavaScript ecosystem.
You value high production quality and deliver finished, polished work.
This position can be done from anywhere in the world.
Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
We make open source software that helps developers build great applications, which is why having excellent documentation is so important at Apollo. Every day, tens of thousands of developers worldwide rely on our docs, blog posts, and tutorials to understand our platform. Your work will have a huge impact on how we help developers build apps with Apollo.
We're looking for a lead technical writer to ensure that our users who read our content have an excellent experience. You'll accomplish that goal by working closely with developers across the company to plan, structure, and execute high-quality docs, blog posts, and tutorials. At Apollo, we value empathy and kindness, so you'll also be soliciting feedback from our users to understand how we can solve their pain points.
What You'll Do
Documentation — Collaborate with our developers and community members to plan, structure, and ship high-quality, technically accurate docs for the Apollo platform and open-source tools
Mentorship — Teach developers how to write clear, concise docs and help instill a documentarian culture at Apollo
Style guide — Write and maintain a style guide for how we approach documentation at Apollo that clearly defines our voice
Developer content — Be the point person for reviewing developer content, including blog posts, tutorials, and whitepapers, as well as be able to provide actionable feedback to the authors
User feedback — Lead the initiative to implement a user feedback system on the Apollo docs and use it to measure the effectiveness of your work
About You
You have a clear, concise communication style and excellent writing ability. You're a skilled wordsmith who can make content come alive.
You enjoy collaborating with developers to ensure your work is technically accurate and are excited about empowering them to write better documentation.
You're empathetic. You understand how developers consume documentation and what their pain points are. You listen to our users and go the extra mile to help them succeed.
You've done technical writing before and know what great documentation looks like. You're ready to take the next step leading technical writing at Apollo.
You can clone down a project and run it to fully understand the technical details of what you're writing about, even if you've never worked as a developer before.
You’re familiar with modern application development, API technologies, developer tools and services, cloud infrastructure, and/or the JavaScript ecosystem.
You value high production quality and deliver finished, polished work.
This position can be done from anywhere in the world.
Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
GitLab
At GitLab, our team of technical writers is responsible for ensuring that the documentation for all of our products is clear, correct, and easy to use. We are looking for great writers with strong technical proficiencies who will help our users succeed with our rapidly evolving suite of developer tools .
You’ll collaborate with our engineers, who write the first draft of docs for the new features they create. You’ll dive in on special projects, authoring new content and working on new site features and processes. You’ll collaborate with others across the organization to craft tutorials and other educational resources. You’ll be at the leading edge of DevOps while contributing to one of the world’s largest open-source projects and engaging with our wider community.
GitLab is an all-remote company , and this is a remote position with no geographical requirements.
Responsibilities
Continuously improve GitLab’s documentation content in collaboration with engineers, product managers, and others.
Review and edit doc plans and content for all new and enhanced features.
Produce written and video tutorials for getting started with GitLab features and for specific use cases.
Help developers and other members of the community who have documentation-related questions.
Identify and address content gaps or the need for additional media such as diagrams or videos.
Participate in reviews and revamps of section or page content and structure.
Help review and triage incoming suggestions, corrections, and other content from the community.
Continuously improve GitLab’s documentation site features and user experience in collaboration with engineers and other technical writers. This may include the documentation site’s design, search, build process, feedback methods, SEO, visitor analytics, versioning, and other technical components.
Contribute to the planning and code of new site features and enhancements.
Coordinate with frontend and backend engineers when their help is needed.
Contribute to the improvement of team process and style, as well as cross-functional efforts.
Act as a reviewer of release blog posts and contributor to GitLab’s Handbook .
Make it easy for contributors from the community—internal and external—to submit quality documentation.
Contribute to the documentation Style Guide and documentation process guides .
Collaborate and improve upon collaborative processes with others including product managers, Support, Marketing, Engineering, and the wider GitLab community.
Requirements
You have:
An affinity for managing and writing software documentation.
Excellent writing and editing skills.
Understanding of what makes documentation clear and effective.
Great teaching skills that translate into amazing written work.
Familiarity with the Linux or Mac command line.
Experience using Git, HTML/CSS, and at least one programming language (though this does not need to be from a professional context).
You are:
Highly organized; able to triage and prioritize numerous issues and projects.
Able to succeed in a remote, globally distributed work environment.
You share our values , and work in accordance with those values.
You’ll receive special consideration if you have experience with:
Static site generators and managing docs as code.
DevOps tools.
JavaScript and intermediate front-end development.
Advanced programming or other technical experience.
Our hiring process is described in more detail in our Handbook's Hiring section. When you apply, please include a cover letter that describes why you are interested in this position and in what ways you are well-qualified for it.
About GitLab
GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision : everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.
Top 10 reasons to work for GitLab:
Work with helpful, kind, motivated, and talented people.
Work remote so you have no commute and are free to travel and move.
Have flexible work hours so you are there for other people and free to plan the day how you like.
Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
Work on open source software so you can interact with a large community and can show your work.
Work on a product you use every day: we drink our own wine.
Work on a product used by lots of people that care about what you do.
As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
Focused on results, not on long hours, so that you can have a life and don't burn out.
Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto .
At GitLab, our team of technical writers is responsible for ensuring that the documentation for all of our products is clear, correct, and easy to use. We are looking for great writers with strong technical proficiencies who will help our users succeed with our rapidly evolving suite of developer tools .
You’ll collaborate with our engineers, who write the first draft of docs for the new features they create. You’ll dive in on special projects, authoring new content and working on new site features and processes. You’ll collaborate with others across the organization to craft tutorials and other educational resources. You’ll be at the leading edge of DevOps while contributing to one of the world’s largest open-source projects and engaging with our wider community.
GitLab is an all-remote company , and this is a remote position with no geographical requirements.
Responsibilities
Continuously improve GitLab’s documentation content in collaboration with engineers, product managers, and others.
Review and edit doc plans and content for all new and enhanced features.
Produce written and video tutorials for getting started with GitLab features and for specific use cases.
Help developers and other members of the community who have documentation-related questions.
Identify and address content gaps or the need for additional media such as diagrams or videos.
Participate in reviews and revamps of section or page content and structure.
Help review and triage incoming suggestions, corrections, and other content from the community.
Continuously improve GitLab’s documentation site features and user experience in collaboration with engineers and other technical writers. This may include the documentation site’s design, search, build process, feedback methods, SEO, visitor analytics, versioning, and other technical components.
Contribute to the planning and code of new site features and enhancements.
Coordinate with frontend and backend engineers when their help is needed.
Contribute to the improvement of team process and style, as well as cross-functional efforts.
Act as a reviewer of release blog posts and contributor to GitLab’s Handbook .
Make it easy for contributors from the community—internal and external—to submit quality documentation.
Contribute to the documentation Style Guide and documentation process guides .
Collaborate and improve upon collaborative processes with others including product managers, Support, Marketing, Engineering, and the wider GitLab community.
Requirements
You have:
An affinity for managing and writing software documentation.
Excellent writing and editing skills.
Understanding of what makes documentation clear and effective.
Great teaching skills that translate into amazing written work.
Familiarity with the Linux or Mac command line.
Experience using Git, HTML/CSS, and at least one programming language (though this does not need to be from a professional context).
You are:
Highly organized; able to triage and prioritize numerous issues and projects.
Able to succeed in a remote, globally distributed work environment.
You share our values , and work in accordance with those values.
You’ll receive special consideration if you have experience with:
Static site generators and managing docs as code.
DevOps tools.
JavaScript and intermediate front-end development.
Advanced programming or other technical experience.
Our hiring process is described in more detail in our Handbook's Hiring section. When you apply, please include a cover letter that describes why you are interested in this position and in what ways you are well-qualified for it.
About GitLab
GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision : everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.
Top 10 reasons to work for GitLab:
Work with helpful, kind, motivated, and talented people.
Work remote so you have no commute and are free to travel and move.
Have flexible work hours so you are there for other people and free to plan the day how you like.
Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
Work on open source software so you can interact with a large community and can show your work.
Work on a product you use every day: we drink our own wine.
Work on a product used by lots of people that care about what you do.
As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
Focused on results, not on long hours, so that you can have a life and don't burn out.
Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto .
Formlabs
Somerville, MA, USA
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.
Formlabs needs an experienced writer who is knowledgeable about technology and instructional content. We’re in search of someone who can easily identify what a user needs to know and quickly develop polished technical product resources. If you have a flair for the written word, a skill for understanding hardware, and a desire to elevate the user’s experience, we have the perfect challenge for you.
Join the Services team at Formlabs to produce best-in-class product resources and continue improving the best desktop 3D printing experience. We’re looking for an enthusiastic Technical Writer to help us support end-users.
Please include writing or work samples to demonstrate past projects, along with your résumé and cover letter.
The Job:
Develop accurate, actionable documentation for 3D printer hardware, software, and materials
Work collaboratively with customer support and engineering to research and write resources for internal and external use
Equip customer support team members to troubleshoot and deliver well-informed guidance to end users
You:
Have experience compiling easy-to-follow, concise, well-formatted information for an audience
Work through all stages of content development: concept, outline, draft, revise, publish
Psyched to help our users learn how, when, and where they desire
Are thorough in attention to spelling, grammar, and formatting according to defined styles
Know how to use XML, DITA, DocBook or related formats and standards with technical help authoring tools, such as MadCap Flare, RoboHelp, or FrameMaker (to name a few)
Have a track record of giving and receiving feedback about written work
Proven ability to research the audience, check the facts, and anticipate users’ questions
Bonus Skills:
Familiarity with 3D printing or analogous hardware: the technology and the industry
Ability to empathize with the needs of a technical- and soft-skill-focused customer service team
Basic experience with creating instructional photo and video assets
Familiarity with the principles and tools of basic HTML and web design
Our Perks:
Flexible Vacation
Generous premium coverage for medical, dental, and vision plans
Paid parental leave
Commuter benefits
Unlimited 3D prints
*Please note this position is based out of our Somerville, MA office.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.
Formlabs needs an experienced writer who is knowledgeable about technology and instructional content. We’re in search of someone who can easily identify what a user needs to know and quickly develop polished technical product resources. If you have a flair for the written word, a skill for understanding hardware, and a desire to elevate the user’s experience, we have the perfect challenge for you.
Join the Services team at Formlabs to produce best-in-class product resources and continue improving the best desktop 3D printing experience. We’re looking for an enthusiastic Technical Writer to help us support end-users.
Please include writing or work samples to demonstrate past projects, along with your résumé and cover letter.
The Job:
Develop accurate, actionable documentation for 3D printer hardware, software, and materials
Work collaboratively with customer support and engineering to research and write resources for internal and external use
Equip customer support team members to troubleshoot and deliver well-informed guidance to end users
You:
Have experience compiling easy-to-follow, concise, well-formatted information for an audience
Work through all stages of content development: concept, outline, draft, revise, publish
Psyched to help our users learn how, when, and where they desire
Are thorough in attention to spelling, grammar, and formatting according to defined styles
Know how to use XML, DITA, DocBook or related formats and standards with technical help authoring tools, such as MadCap Flare, RoboHelp, or FrameMaker (to name a few)
Have a track record of giving and receiving feedback about written work
Proven ability to research the audience, check the facts, and anticipate users’ questions
Bonus Skills:
Familiarity with 3D printing or analogous hardware: the technology and the industry
Ability to empathize with the needs of a technical- and soft-skill-focused customer service team
Basic experience with creating instructional photo and video assets
Familiarity with the principles and tools of basic HTML and web design
Our Perks:
Flexible Vacation
Generous premium coverage for medical, dental, and vision plans
Paid parental leave
Commuter benefits
Unlimited 3D prints
*Please note this position is based out of our Somerville, MA office.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
Google
Mountain View, CA, USA or Waterloo, ON, Canada
We are looking for a Technical UX writer to join our team for a 1-year contract position based in Mountain View, CA (US) or Waterloo, ON (Canada).
UX writers are the voice of Google. They craft intuitive, inspiring text in graphical user interfaces on the web, on mobile, in cars -- everywhere people engage with Google. UX writers collaborate closely with product managers, designers, researchers, and others to imagine, design, test, and deliver products that are relied on by hundreds of millions of people around the globe. This role also requires that you have experience as a technical writer, as you'll be working closely with a team of engineers, and your users are also engineers.
General Responsibilities
Write clear, concise user-interface text for web-based technical products
Own user-facing error messaging & help documentation
Collaborate with designers, researchers, prototypers, product managers, and engineers to define user content requirements
Add order to the broader product mission by creating and curating writing guidelines for both the core product and integration points, and then training others as needed.
Help improve writing tools and processes, participate in team projects, and generally lend a hand as needed to produce world-class software and hardware products
Minimum Qualifications
2 years of professional writing or editing experience
Preference will be given to candidates with technical writing experience
Strong verbal and written communication skills
Meticulous grammar and proofreading skills
Ability to juggle multiple competing priorities in a fast-paced, constantly changing environment
Detail-oriented with strong project management skills, and a desire to move quickly and innovate on the way we communicate with our users
Experience working with design, engineering and product management teams as part of the software development process
How to Apply
Please submit this short form as your application to the role. Note that you'll need to be signed in to your Google account to complete it since it includes a file upload section for your resume and writing samples. Please submit applications by December 20th, 2018.
Nov 27, 2018
Long-term Contract
We are looking for a Technical UX writer to join our team for a 1-year contract position based in Mountain View, CA (US) or Waterloo, ON (Canada).
UX writers are the voice of Google. They craft intuitive, inspiring text in graphical user interfaces on the web, on mobile, in cars -- everywhere people engage with Google. UX writers collaborate closely with product managers, designers, researchers, and others to imagine, design, test, and deliver products that are relied on by hundreds of millions of people around the globe. This role also requires that you have experience as a technical writer, as you'll be working closely with a team of engineers, and your users are also engineers.
General Responsibilities
Write clear, concise user-interface text for web-based technical products
Own user-facing error messaging & help documentation
Collaborate with designers, researchers, prototypers, product managers, and engineers to define user content requirements
Add order to the broader product mission by creating and curating writing guidelines for both the core product and integration points, and then training others as needed.
Help improve writing tools and processes, participate in team projects, and generally lend a hand as needed to produce world-class software and hardware products
Minimum Qualifications
2 years of professional writing or editing experience
Preference will be given to candidates with technical writing experience
Strong verbal and written communication skills
Meticulous grammar and proofreading skills
Ability to juggle multiple competing priorities in a fast-paced, constantly changing environment
Detail-oriented with strong project management skills, and a desire to move quickly and innovate on the way we communicate with our users
Experience working with design, engineering and product management teams as part of the software development process
How to Apply
Please submit this short form as your application to the role. Note that you'll need to be signed in to your Google account to complete it since it includes a file upload section for your resume and writing samples. Please submit applications by December 20th, 2018.
