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Veeva (CRM PM) Remote
Aug 12, 2020
Full-time
What You’ll Do Take ownership of documentation for all products. You’ll track the design and development process, research to understand the high-level concepts and the small details to provide high-quality user documentation. Become a team lead providing direction and guidance to other writers Become a product expert and keep up with new features and functionality Provide opportunities to improve the documentation process and deliverables to ensure the success of individual writers and the team as a whole Work collaboratively with product managers, support, and our services teams Ensure content adheres to a consistent style, tone, and approach by following a style guide, reviewing existing documentation, and participating in peer reviews Requirements BA in English, communications or similar Proven 8 + years of software technical writing experience Experience in software development Experience being a team lead Excellent written communication and...
Amazon Web Services Remote (Seattle, WA, USA)
Aug 10, 2020
Full-time
The Amazon Web Services (AWS) Identity Docs team creates technical documentation for customers managing identity and access for their organizations. Our documentation plays a vital role in getting customers up and running quickly. Our technical writers ensure that AWS products are clearly described in documentation that is accurate and useful. To view the public documentation for this role, see https://docs.aws.amazon.com/iam/ . The ideal candidate has both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation that helps customers. Your responsibilities as a technical writer include creating conceptual information, step-by-step procedures, API descriptions, and example commands. Be one of the first to try new features as you work with developers and designers to improve the related user experience, UI text, error messages, and API design. Interact directly with customers and use...