Write the Docs Job Board

Trailhead is the fun way to learn Salesforce. It's revolutionizing the way people learn and energizing, activating, and expanding our incredible Salesforce community of Trailblazers. Trailhead helps skill-up developers, admins and business users by presenting them with a series of guided learning 'Trails' that break up Salesforce into small, digestible bites. It's modular, social and gamified. Since launching in 2014, Trailhead has seen meteoric growth with more than 1,000,000 learners earning 10,000,000 badges and counting. One key to Trailhead's success is having compelling content for our learners, and that's where you come in! We need an amazing writer with strong technical skills to create dynamic developer driven content to continue to skill up a community of Trailblazers that is always thirsting to learn MOAR about our constantly evolving technology landscape. Responsibilities: Create learning content that makes challenging, complex ideas, concepts, and tasks understandable and fun Create and build hands-on learning experiences that are engaging to our community of Trailblazers Bring a deep understanding of our learners, and be able to put yourself in the mind of the learner to create incredible, fun, aspirational, relevant content Anticipate content needs in the face of rapidly changing product, audience and business drivers Write sample code that will be used in learning for technical programmers and technologists Develop and maintain subject matter expertise on the Salesforce platform Manage content throughout the production lifecycle through rounds of edits and revisions with subject matter experts, editors and testers Experience/Skills Desired: Salesforce credentials, including Platform Developer 1 Minimum 4 years as a programmer, or technical instructional designer/writer Demonstrated ability to create, with minimal oversight, learning content about complex technical topics for programmers and technologists Demonstrated ability to work with engineers, consultants, product managers, and technical documentation writers to gather information about the features and functionalities of software products Demonstrated ability for creative thinking and project management Self-starter that thrives in a team with the energy and chaos of a startup and doesn't mind keeping things weird Posting Statement Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Elastic, we have a simple goal: solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are reinventing what's possible with data and delivering on the promise that good things come from connecting the dots. The Elastic family unites 1000+ Elasticians across 30+ countries into one closely knit team, while the broader community spans over 100 countries. We are seeking talented, technically savvy writers who can help our users understand how to implement and deploy search-centric solutions. As a writer at Elastic, you could contribute to: Elasticsearch  - Put your knowledge of distributed systems, REST APIs, and application development to work writing about the search and analytics engine and language clients that lie at the heart of the Elastic Stack. Elastic Stack Features  - Help users learn how to automatically detect data anomalies, discover connections in their data, and secure, manage, and monitor their Elastic Stack deployments. Elastic Cloud   and Elastic Cloud Enterprise  - Build welcoming content that makes it easy for customers to use our hosted services and solutions or orchestrate their own multi-cluster deployments. Observability  - Create reference and UX documentation for a suite of observability products that help users gain insight into the health of their infrastructure. Code Search  - Help developers see insights beyond the objects, functions, variables, and constants that make up their codebase. Members of our doc guild are embedded with their engineering teams and help shape the evolution of our products and services. We care deeply about giving you ownership of what you’re working on. We believe Elastic achieves greatness when you are free to pursue your ideas and are surrounded and challenged by your peers. You are empowered to comment on anything, regardless of your role. Does this sound like your kind of gig? Check out our docs, install and tinker with the products that interest you, and think about where you might fit in.  Then, show us your writing chops. Tell us why you're interested and what you can bring to the role. Upload relevant writing samples, or provide links to your portfolio, GitHub contributions, or other publicly-available content with your application. Writers at Elastic: Work side-by-side with Elastic engineers, product marketing, support, and your fellow writers to document new features, improve our existing content, and help users succeed with the entire stack. Follow Elastic's git-based software development process. Being comfortable using git and GitHub is essential. Review and edit documentation changes contributed by other Elasticians and our open source communities. Collaborate with other content creators at Elastic from Marketing, Support, Education, and beyond to help tell a consistent Elastic story. We want to hear from you if you have: A willingness to wear a variety of hats, a desire to learn new things, and the drive to figure things out. 2+ years in a content development role that included writing for developers or those responsible for deploying and managing complex systems. You have written a significant amount of relevant content. Some of our open opportunities involve working more autonomously and require more experience. Experience writing customer-facing software documentation. You understand the craft of technical writing and how it differs from other types of writing. Authored content in a lightweight mark-up language such as Markdown, Asciidoc, or Wikitext. You should also be: Familiar with modern web development and technologies used to build applications. Comfortable reading code in one or more languages. Happy working from the command line and able to write basic scripts and examples. Additional Information: We're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! We'd love to expand the doc guild outside of North America. Whether you're ready to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Competitive pay based on the work you do here and not your previous salary Equity Global minimum of 16 weeks of paid in full parental leave (moms & dads) Generous vacation time and one week of volunteer time off Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. #LI-MC1 Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law. APPLY NOW

Lightspeed’s   Content and Documentation Writer   position is at the heart of making sure our customers are knowledgeable about Lightspeed’s software and become active and highly skilled users of our tools. This is a great opportunity for someone willing to come in and make an outsized contribution to our learning content and the business overall. In this role, you’ll be primarily responsible for creating the product documentation and information that will enable customers to become self-sufficient with our product. Our customer base is vast and includes people with various roles, profiles, and technical backgrounds. Key to this role is the ability to transform complex technical information into easily understandable content. ABOUT THE ROLE Write clear, accurate, and concise documentation to educate and inform our customers on the features and functionality of all Lightspeed software and hardware. Manage the documentation backlog for all products, ensuring updates are written, reviewed, and published in coordination with product releases. Keep our internal teams and our customers informed of the latest features with our product release notes. ABOUT YOU Has a growth mindset, and knows what a growth mindset is. Be flexible and adaptable at all times as you go in and out of full independence and then into deep collaboration. Relish the opportunity to be an integral part of a team, but also like to roll your sleeves up and do the daily work of creating. Enjoy an agile workflow that helps balance long-term projects with immediate needs. Ability to think holistically, in a user-centric fashion, with a sharp eye for detail and consistency. Thoroughly believes that the devil is in the details and is confident they can get those details right. Can manage and prioritize multiple projects simultaneously, from concepts to deliverables. Experience working in a deadline-driven atmosphere. Is able to deliver quality content under all circumstances, whether you have 5 months, 5 days, or 5 hours to accomplish the goal. Is technologically savvy and can understand sophisticated concepts with ease. Excellent verbal and written communication skills Strong interpersonal skills; ability to adapt to different learning backgrounds and personalities 2 years of relevant experience. Highly Desired-   Experience delivering technical training on a complex SaaS product APPLICATION REQUIREMENTS Resume and Cover Letter Writing sample(s) - either provide a link in your cover letter or you may email writing sample(s) to   hr@lightspeedsystems.com . Assessment (takes 5-10 min to complete) -   https://assess.predictiveindex.com/dqVMP Complete automated application questionnaire.

About Us We're Nylas. We build APIs that businesses use to unlock the potential of email, calendars, and contacts. We take care of the complicated stuff, so our customers don't have to. Much like what Stripe does for credit cards, or what Twilio does for SMS and voice, we do for mail, calendar, and contacts. About the Position Our documentation footprint is extensive and in need of curation and improvement. Developers bookmark our API docs and reference them constantly while building out their applications. They also intensively use our SDKs and look through our open source projects for inspiration and help. Finally, our technical knowledge base is an ever-expanding compendium of resources that attempt to capture the complexity of email, calendaring, and contacts. We're looking to hire an experienced technical writer to organize our documentation and make it more consistent, more useful, and more informative. You will be the first technical writer on the team, so you will play a key role in determining our content strategy and tooling. You will ensure that our documentation is easy to find, easy to follow, and helps our customers find the answers they are looking for. Here are some projects that you can expect to work on: - Owning the documentation experience for our products - Writing, editing, and organizing technical documentation for our REST API and our SDKs - Creating "Getting Started" guides for common use cases for our product - Working with our Developer Relations team to find and fix pain points in our docs - Working with our Marketing team to create whitepapers and other technical marketing material - Setting a consistent voice and style across all our documentation We know there's a lot we don't know. We expect there will be much more to do that we haven't thought about yet. About You The ideal candidate for this position is a self-starter. Organization and prioritization skills are critical: we can't do everything at once, and we're relying on you to help us figure out which projects will provide the maximum impact. You have experience with writing and organizing technical content, ideally focused on APIs. You have strong opinions about technical documentation but can compromise and work together with others nonetheless. Nitty-Gritty We have physical offices in San Francisco and New York City; however, this position works remotely, and we work well distributedly. We have a slight preference for North American timezones but can also work with other timezones. We are looking for either a long term contract position or ongoing part time work. We envision a lot of upfront work to pull our docs into alignment and a fair amount of continuous improvements, new projects, and maintenance. A significant portion of upfront work will be scoping additional work. If you have something else in mind (including full-time work), contact us: we're interested in hearing what you propose.

Come join us in educating developers to use the APIs, services, tools, and code samples in the Alexa Skills Kit and build world-class voice experiences! We are looking for an outstanding programming writer to create and deliver technical documentation for people who are building Alexa skills. To be successful in this role, you will be a first user of the technology, putting yourself in the developer's shoes and understanding what the developer needs to achieve. You demonstrate excellent writing skills, communicating complex ideas clearly and concisely. You are comfortable multi-tasking in a fast-paced, ever-changing environment, and are a creative and analytical problem solver with a passion for excellent documentation. BASIC QUALIFICATIONS · Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field · 5+ years of experience writing documentation for a developer audience · 3+ years of experience reading a programming language such as Java, JavaScript, or Python PREFERRED QUALIFICATIONS · Excellent written and verbal communication skills · Passion to thrive in a fast-paced, constantly changing environment. · A proactive and open-minded attitude to resolving problems and delivering results. · Experience with web technologies including JavaScript · Expertise with markdown, HTML, CSS, and static site generators · Experience with writing in a structured authoring environment and using distributed source control · Experience writing for an international audience · Aptitude for creating, maintaining, and adhering to style guides and standard processes. · Ability to conceptualize technical and functional content into something creative that developers enjoy consuming · Obsessive about technical accuracy Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation

Database are the beating heart of every business in the world Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We strive to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Come and join us on our mission to Make Data Easy. Are you ready to aim high and build to last? The Role We are looking for a Senior Technical Writer to join our team and help us create outstanding documentation that educates and guides our global community of customers and open source users to success. In this role, you will: Put yourself in the shoes of architects and administrators planning and running CockroachDB and developers building applications against it. Write concise and informative how-tos and tutorials, intuitive explanations of complex topics and features, and comprehensive CLI and SQL reference documentation. Develop technical expertise in CockroachDB and accompanying technologies. Foster collaboration with our Engineering, Product, Support, and Sales teams to keep our documentation up-to-date, effective, and user-centric. The Expectations In your first 30 days, you will have completed onboarding, and have developed enough expertise to begin your first documentation project and to review and edit documentation written by other technical writers on the team. You will be using CockroachDB hands-on throughout. We believe that it's important to take this first month to become familiar with our technology and our company. After 3 months, you'll be fully integrated into the team. You will take ownership of documenting part of CockroachDB. You'll design and improve documentation conventions, processes, and tools to increase the effectiveness and efficiency of the documentation process. As our user base grows, you will be a part of growing the team to accommodate higher demands for education. We want our users to have a phenomenal experience using CockroachDB and that requires excellent documentation from you and the team. You You love writing and editing concise and highly useful documentation for technical audiences of application developers, database administrators, and other CockroachDB users. You are passionate about clarity, concision, and correctness. You are comfortable with Markdown, HTML, CSS, and UNIX, as well as source control systems like git. You have development experience and a proven track record of writing code samples for effective developer documentation. You are already familiar with, or are willing to learn about, the various technologies that make web-scale applications function. You are an information sponge. You love getting into the weeds technically, but don't let that distract you from achieving your end goals. You love building relationships with internal and external users to get feedback and identify potential areas of documentation improvement. Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.

Come join us in educating developers to use the APIs, services, tools, and code samples in the Alexa Skills Kit and build world-class voice experiences! We are looking for an outstanding programming writer to create and deliver technical documentation for people who are building Alexa skills and connected devices. To be successful in this role, you will be a first user of the technology, putting yourself in the developer's shoes and understanding what the developer needs to achieve. You demonstrate excellent writing skills, communicating complex ideas clearly and concisely. You are comfortable multi-tasking in a fast-paced, ever-changing environment, and are a creative and analytical problem solver with a passion for excellent documentation. BASIC QUALIFICATIONS · Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field · 3+ years of experience writing documentation for a developer audience · 2+ years of experience reading a programming language such as Java, JavaScript, or Python PREFERRED QUALIFICATIONS · Excellent written and verbal communication skills · Passion to thrive in a fast-paced, constantly changing environment. · A proactive and open-minded attitude to resolving problems and delivering results. · Experience with web technologies including JavaScript · Expertise with markdown, HTML, CSS, and static site generators · Experience with writing in a structured authoring environment and using distributed source control · Experience writing device hardware documentation · Experience writing for an international audience · Aptitude for creating, maintaining, and adhering to style guides and standard processes. · Ability to conceptualize technical and functional content into something creative that developers enjoy consuming · Obsessive about technical accuracy Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age

  Travis CI is looking for a Technical Writer to join our team. As a technical writer, you will be responsible for creating and updating customer-facing documentation at http://docs.travis-ci.com and http://developer.travis-ci.com. This involves figuring out what customers need to know, and how best to explain it to them. You’ll need to be comfortable providing constructive and gentle feedback to pull requests from both internal developers and customers. You’ll integrate those contributions into an existing style and structure. An understanding of Markdown and Git would be beneficial, as would using a pull request type workflow to improve the documentation. As the only technical writer, but you'll be working closely with folks in Support, Product, Community, and Engineering to prioritize and develop docs. You’ll also be able to provide editorial feedback on blog posts and other content. Ideally, you’ll be interested in improving the docs toolchain, which uses Jekyll and Middleman to turn Markdown into HTML, along with checking for broken links and syntax errors. Your Background. We welcome candidates from diverse backgrounds and all levels of interest and experience! However, here are a few skills and experiences that will make it easy for you to get up and started: Writing in English about how to solve complex problems. Experience in software engineering, infrastructure engineering, or systems administration; especially with automation, Unix tooling, and Docker. Troubleshooting and figuring out why systems do unexpected things. Ultimately, we are looking for individuals who can and want to make a contribution to our constantly growing and evolving company. Whether you have only a few or all of the elements of a candidate’s background we identified, we’d love to hear if you think Travis CI might be a good fit for you! About Travis CI  Travis CI is a continuous integration platform: We help developers test, integrate, and ship their code, increasing the confidence, reliability, and speed of their development process. We strive to give back to the open source software (OSS) community. 95% of our code is open source, and we expect our builders to understand the tools, ethos, and benefits of a strong open source community. Travis CI is run as a hosted service, free for open source, and a paid product for private code. We also have an on-site offering for large enterprises who prefer to use their own infrastructure to run Travis CI (Travis CI Enterprise). We are a business headquartered in Berlin, Germany with a team distributed across the globe. Our goal is to help developers build better software. Travis CI is building a profitable, sustainable business for the long run. Our core company values are openness, diversity, collaboration, and empathy. Travis CI strives to be a diverse team, made of and built by people with different backgrounds and lifestyles. We do not discriminate based on race, gender, sexual orientation, marital status, accessibility needs, age, religion, color, or any other group. Benefits  Location/Travel : Being a distributed team, you can work from wherever you want Flexible working hours : You choose your working hours. We understand life comes with responsibilities and complications, and we encourage all our employees to spend time tending to them. Time-off : You will have a minimum of 25 days off - and you must take all of them. We know things at work can be busy and exciting, but want to help make sure you are happy and healthy, and time away is important for that.