Do you want to help users of great SaaS products that are used and loved by millions of people around the world? Whether they’re newbies or experts, we want them to have the information they need to accomplish their goals. Our help centers are used by hundreds of thousands of users monthly.
Links to our 4 documentations: Awesome Table , Yet Another Mail Merge , Form Publisher , Playengo
As a senior technical writer, you will:
Plan, develop, organize, write and edit documentation for several products across different teams
Work closely with product leads to define documentation requirements for final deliverables
Adapt voice, tone and brand personality for different audiences and channels
Interview subject matter experts to gather information
Coordinate reviews, verification, and validation of product documentation based on the company’s quality procedures
Ensure continuity of style of content
Identify customer needs and gaps in our content...
Sep 21, 2020
Full-time
Do you want to help users of great SaaS products that are used and loved by millions of people around the world? Whether they’re newbies or experts, we want them to have the information they need to accomplish their goals. Our help centers are used by hundreds of thousands of users monthly.
Links to our 4 documentations: Awesome Table , Yet Another Mail Merge , Form Publisher , Playengo
As a senior technical writer, you will:
Plan, develop, organize, write and edit documentation for several products across different teams
Work closely with product leads to define documentation requirements for final deliverables
Adapt voice, tone and brand personality for different audiences and channels
Interview subject matter experts to gather information
Coordinate reviews, verification, and validation of product documentation based on the company’s quality procedures
Ensure continuity of style of content
Identify customer needs and gaps in our content...
SemaphoreCI.com is looking for someone who is passionate about helping software engineers write and share their knowledge with the community.
The Technical Content team raises awareness of Semaphore within the broader developer community by contributing approachable, high-quality learning resources on a variety of Continuous Delivery and open source topics. All members of the Technical Content team are united by a strong technical background, an interest in teaching and helping developers, and a passion for creating the most useful learning materials possible.
As a Technical Editor, you will act as a partner and coach to writers creating technical articles. These articles are centred around continuous integration, continuous delivery, and release automation. You'll be working with our in-house team as well as growing our network of external authors. The ideal candidate will have a hybrid background in software development and writing/editing.
If you feel that you have the...
Sep 10, 2020
Full-time
SemaphoreCI.com is looking for someone who is passionate about helping software engineers write and share their knowledge with the community.
The Technical Content team raises awareness of Semaphore within the broader developer community by contributing approachable, high-quality learning resources on a variety of Continuous Delivery and open source topics. All members of the Technical Content team are united by a strong technical background, an interest in teaching and helping developers, and a passion for creating the most useful learning materials possible.
As a Technical Editor, you will act as a partner and coach to writers creating technical articles. These articles are centred around continuous integration, continuous delivery, and release automation. You'll be working with our in-house team as well as growing our network of external authors. The ideal candidate will have a hybrid background in software development and writing/editing.
If you feel that you have the...
Ably is the world’s fastest Data Stream Network (DSN) spread over 14 data centers and 175+ points of presence. Each day we stream billions of realtime messages to millions of end-users for thousands of developers around the world. Some of the things our platform powers: HubSpot’s chat and collaboration products, live score updates for millions of Australian Open tennis fans, live transit updates for three million Chicagoans. Working at Ably means helping to build the infrastructure that will power and shape the future of the internet.
To see what life’s like at Ably, check out our careers page at www.ably.io/careers .
What we do
Ably’s engineering team is deeply technical, collectively bringing a wealth of experience and broad technology skills across infrastructure, security, distributed systems, and much more. The calibre of the code we produce is what excites and motivates us each day. If you enjoy solving hard distributed system problems that are mostly platform...
Sep 14, 2020
Full-time
Ably is the world’s fastest Data Stream Network (DSN) spread over 14 data centers and 175+ points of presence. Each day we stream billions of realtime messages to millions of end-users for thousands of developers around the world. Some of the things our platform powers: HubSpot’s chat and collaboration products, live score updates for millions of Australian Open tennis fans, live transit updates for three million Chicagoans. Working at Ably means helping to build the infrastructure that will power and shape the future of the internet.
To see what life’s like at Ably, check out our careers page at www.ably.io/careers .
What we do
Ably’s engineering team is deeply technical, collectively bringing a wealth of experience and broad technology skills across infrastructure, security, distributed systems, and much more. The calibre of the code we produce is what excites and motivates us each day. If you enjoy solving hard distributed system problems that are mostly platform...
Homesite Insurance was founded in 1997 and was one of the first companies to enable customers to purchase home insurance directly online, during a single visit. Since then, we've continued to innovate rapidly to meet the needs of our customers and their changing expectations. One thing that's stayed the same since our founding: our commitment to our customers, partners and employees. Join us on our journey as we continue to grow into a powerful contender in the field of insurance. Objectives of this Role
Define enterprise standards for the creation and management of all documentation
Develop comprehensive documentation for internal and external audiences
Obtain a deep understanding of technical systems and translate into simple, polished, and engaging content
Develop and maintain a detailed catalog of reference materials, including research, usability tests, and design specifications
Publish external narratives describing the process for consuming our API as...
Aug 26, 2020
Full-time
Homesite Insurance was founded in 1997 and was one of the first companies to enable customers to purchase home insurance directly online, during a single visit. Since then, we've continued to innovate rapidly to meet the needs of our customers and their changing expectations. One thing that's stayed the same since our founding: our commitment to our customers, partners and employees. Join us on our journey as we continue to grow into a powerful contender in the field of insurance. Objectives of this Role
Define enterprise standards for the creation and management of all documentation
Develop comprehensive documentation for internal and external audiences
Obtain a deep understanding of technical systems and translate into simple, polished, and engaging content
Develop and maintain a detailed catalog of reference materials, including research, usability tests, and design specifications
Publish external narratives describing the process for consuming our API as...
What You’ll Do
Take ownership of documentation for all products. You’ll track the design and development process, research to understand the high-level concepts and the small details to provide high-quality user documentation.
Become a team lead providing direction and guidance to other writers
Become a product expert and keep up with new features and functionality
Provide opportunities to improve the documentation process and deliverables to ensure the success of individual writers and the team as a whole
Work collaboratively with product managers, support, and our services teams
Ensure content adheres to a consistent style, tone, and approach by following a style guide, reviewing existing documentation, and participating in peer reviews
Requirements
BA in English, communications or similar
Proven 8 + years of software technical writing experience
Experience in software development
Experience being a team lead
Excellent written communication and...
Aug 12, 2020
Full-time
What You’ll Do
Take ownership of documentation for all products. You’ll track the design and development process, research to understand the high-level concepts and the small details to provide high-quality user documentation.
Become a team lead providing direction and guidance to other writers
Become a product expert and keep up with new features and functionality
Provide opportunities to improve the documentation process and deliverables to ensure the success of individual writers and the team as a whole
Work collaboratively with product managers, support, and our services teams
Ensure content adheres to a consistent style, tone, and approach by following a style guide, reviewing existing documentation, and participating in peer reviews
Requirements
BA in English, communications or similar
Proven 8 + years of software technical writing experience
Experience in software development
Experience being a team lead
Excellent written communication and...
