Decisiv

Decisiv is the provider of a Service Relationship Management (SRM) software platform for companies in the commercial vehicle, heavy equipment, and industrial asset markets. The Decisiv platform drives uptime, reduces costs, and improves operational efficiency across the service value chain. The cloud-based platform brings the right information to the right people at the right time during the course of service and maintenance events by adding a layer of communication and collaboration to legacy system data and connected asset data (IIoT).

Decisiv Remote
Nov 09, 2020
Full-time
Decisiv is a rapidly-growing industry leader in the asset management and service supply chain software marketplace. Over the past couple of years, we’ve made a concerted effort to offer our users more robust documentation to help them better understand how to use our products. We do this through clear and concise UI copy, release announcements, help center articles, and in-app messages segmented to specific user roles and workflows.   We’re looking for a Lead Technical Writer to help us continue that growth and build a successful Documentation team that drives the product voice in all aspects of our documentation. We’ll rely on you to not only successfully execute against existing objectives and strategy, but further develop our technical writing team, processes, and maturity. We believe good technical writing is integral to a positive user experience, and as the lead, you’ll be deeply embedded with UX, UX Research, and Product teams to influence experiences through your work...