OpsRamp, Inc.

Headquartered in Silicon Valley, with offices located worldwide, OpsRamp is a modern SaaS platform company that’s just entered its next stage of growth with new investment from Morgan Stanley, HPE, and Sapphire Ventures. We’re disrupting the $28 billion-dollar market of IT operations management, fundamentally changing how IT teams support the business through infrastructure management.

As one of Forbes’ Top Cloud Computing Companies to Work For, our mission is to simplify and transform IT operations. OpsRamp is an IT operations management (ITOM) platform that allows enterprise IT teams and managed service providers to control the chaos of modern digital infrastructure. We do this through hybrid discovery and monitoring, event and incident management, remediation and automation, powered by AI. We help our enterprise and MSP customers avoid costly outages and performance issues that result in lost revenue and productivity.

OpsRamp, Inc. San Jose, CA, USA
Mar 10, 2021
Full-time
Join a team of technical writers committed to innovating and extending OpsRamp product documentation to be among the best examples of enterprise documentation. You'll work closely with software engineers, product managers, UX designers, and solution consultants to produce content that enables OpsRamp ITOM platform users and developers. You'll be at an advantage if you have experience creating enterprise software documentation in an agile environment using the docs-as-code documentation methodology. You'll have the opportunity to innovate and have a direct impact in crafting customer-facing documentation. We consider documentation to be part of the core product. Collaborating with other technical writers, you'll work on a full spectrum of document types, originating and contributing to user and admin guides, how-to and onboarding guides, cookbooks, tutorials, and reference documents. OpsRamp offers the opportunity to learn and work with the most popular enterprise applications...