Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Esri Redlands, CA, USA
May 08, 2018
Full-time
OVERVIEW Be part of a team that collaborates with developers, subject matter experts, and authors to create great documentation that is on par with the quality of the software product it describes. Our work enables an extensive user base to have a positive impact on a variety of fields, ranging from environmental science to emergency management, demographics, politics, commerce, and more. As a writer on the Desktop Documentation Team, you will be responsible for authoring high-level content for ArcGIS Pro and managing the documentation for ArcGIS Pro and ArcMap. You will also support authors on software development teams and help them follow style guidelines, use our content management system, and understand the impact of their writing decisions on internationalization workflows. You will work in a fast-paced environment that supports multiple software releases year round. RESPONSIBILITIES Continue learning ArcGIS Pro and the ArcGIS platform and understand how they can be used to solve important problems Write high-level documentation for ArcGIS Pro Write blog posts about ArcGIS Pro and related technologies Become proficient with the SDL content management system (CMS) Configure the CMS to publish your articles and those of others Test and certify installed and online help systems Maintain documentation and keep it current with each software release Learn the Esri Style Guide Train authors Collaborate with different development teams within ArcGIS Pro and write articles with them Holistically test ArcGIS Pro Interact with users and subject matter experts, incorporating their feedback into documentation REQUIREMENTS Excellent written communication skills Ability to analyze problems and describe solutions Attention to detail Ability to manage priorities and tasks in a fast-paced work environment Superior initiative and ability to work independently as well as in a team environment Knowledge of Esri’s ArcGIS platform or other GIS products Bachelor's or master’s in English, journalism, geography, or related field RECOMMENDED QUALIFICATIONS 3+ years of experience with Esri’s ArcGIS platform and online services, or other GIS products Technical writing experience, preferably with a content management system and for software products and for a global audience Foreign language or internationalization experience Experience with Python or other scripting or programming language WRITING SAMPLE SUBMISSION:   We're looking for technical writers and we want to see your work! Enhance your application by including examples of your writing. Please provide a link or attach files to your profile. ABOUT ESRI Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them. Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more. Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Esri Redlands, CA, USA, Portland, ME, USA
May 08, 2018
Full-time
OVERVIEW Blend your passion for writing and an interest in technology to advance the software documentation for ArcGIS apps including Collector for ArcGIS, Explorer for ArcGIS, and Workforce for ArcGIS. These apps broaden the power of location to improve coordination and achieve operational efficiencies in field workforce activities. In producing great documentation, you'll have a hand in walking our users through the process--from office to field--to allow them to complete their mobile workflows, improve visibility into the operational aspects of their organization, reduce issues caused from stale data, and empower personnel with information needed to perform tasks while on the move. You will study design documents, interact with developers, and test software.   RESPONSIBILITIES Write conceptual topics and step-by-step tutorials to help users be successful  Define and organize help documentation  Evolve software product designs by turning specifications and design documents into early drafts of the documentation Collaborate with development teams to build new capabilities and support workflows Engage with the GIS community through blogs or written lessons to highlight key workflows and best practices  More experienced individuals will Understand customer workflows and author documentation on advanced topics Participate in defining the product roadmap Provide help resource leadership by working with other internal teams, such as marketing or product management, to ensure our product is reaching customers with the right message and level of detail, as well as work with the doc framework team to ensure updates are deployed effectively REQUIREMENTS Excellent written and verbal communication skills, including presentation skills Passion and ability to make a difference Effective time management and organizational skills Strong problem-solving and analytical skills An understanding of ArcGIS products and online services Bachelor’s or master’s in GIS, computer science, technical writing, or a related field, depending on position level RECOMMENDED QUALIFICATIONS Extensive experience with ArcGIS software or other geospatial technology Industry experience writing software documentation or technical blogs ABOUT ESRI Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them. Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more. Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Esri Redlands, CA, USA
May 08, 2018
Full-time
OVERVIEW As a writer for the mapping team within the core ArcGIS Desktop group, help design and explain the next generation of mapping tools in ArcGIS. This is a rewarding opportunity to participate in designs for future functionality and advocate for a clear and understandable user story. You will communicate detailed information with clarity through conceptual writing, workflow steps, and realistic scenarios.   We are currently working on our next release of ArcGIS Pro, so now is a great time to add your writing skills to a diverse team of engineers and developers committed to delivering a host of innovative cartographic authoring tools. RESPONSIBILITIES Write conceptual and workflow documentation outlining the functionality of the mapping team by writing new content and updating and maintaining existing content Understand the current state of mapping functionality in ArcGIS Pro by working with developers and other product engineers and through ad hoc and holistic testing Participate in team design reviews and advocate for clear and understandable workflows Build and maintain relevant and interesting scenarios and graphic examples Certify help documentation on different platforms prior to release REQUIREMENTS Excellent written and verbal communication, presentation, and interpersonal skills Demonstrable capabilities in technical writing Familiarity with Esri’s ArcGIS platform or other GIS products Familiarity with graphics applications such as Adobe Creative Cloud, or similar Bachelor’s or master’s in technical writing, journalism, cartography, GIS, geography, or related field RECOMMENDED QUALIFICATIONS Experience writing in a content management system Foreign language, or experience writing for a global audience Experience writing for accessibility Familiarity with Python or other scripting language PORTFOLIO SUBMISSION:   We're looking for technical writers who understand cartography and we want to see your work! Applications must be accompanied by examples of technical writing, and optionally, an electronic portfolio of original map or related cartographic work. Please provide a link to writing samples and your portfolio as part of your resume. ABOUT ESRI Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them. Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more. Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.