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Planing Center

Planning Center, established in 2006, has grown to support over 80,000 churches worldwide. As an independent company, we pride ourselves on being debt-free with no outside investors. Churches use our tools to communicate and connect with their congregations, organize information, and coordinate events. We’re committed to building great products that solve real problems using web and mobile products.

Our team enjoys the flexibility of remote work, utilizing tools like GitHub, Asana, Slack, Notion, and Zoom for collaboration. We gather quarterly at our main office in Carlsbad, CA, fostering our work relationships.

Aug 14, 2024
Full-time
Technical Writer
Planing Center Remote
About the Work At Planning Center, our Technical Writer ensures our customers are well-informed and empowered. You will create and maintain comprehensive knowledge base documentation that encourages and educates customers on how to use our products effectively. You will work closely with the Product team to learn about new or updated features and the Support team to determine opportunities to improve content based on customer feedback. Your ability to translate how our products work into clear, engaging content sets our customers up for success! You’ll be a member of the Documentation team at Planning Center, which is part of our larger Customer Education and Engagement department. Your peers will be our full-time Content Editor, Documentarians (support agents who write part-time), and Video Producers, all of whom create training resources for our customers. You will report to our Head of Customer Education and Engagement. Responsibilities Content Creation,...