xoriant

Job Description

Primary Skills

Secondary Skills

We are seeking an experienced Technical Writer to join our team. You will design, develop, launch, land, and maintain technical education curriculum for our global external developer communities. You will partner with subject matter experts to deliver hands-on training that varies in nature from short tutorials to full courses. You are expected to quickly establish and maintain relationships/credibility with partners, identify needs/requirements, and manage multiple and potentially inconsistent sources of content. This includes working with existing content to make it work in various contexts, and developing innovative, high-quality online learning solutions.

Responsibilities:
Collaborate with subject matter experts who may be developer advocates, developer product engineers, software engineers, and/or tech writers to design, develop and organize online educational materials

Identify learning and performance objectives

Propose innovative online learning solutions to solve organizational needs

Develop online content and evaluation strategies

Interpret evaluation data and suggest improvements based on feedback

Advocate for the student experience

Tolerance and enthusiasm for ambiguity and change

Scrappy (e.g., be able to jump in and get your hands dirty, find the right balance between cost and quality to fit the need)

Ability to manage multiple projects with competing priorities and interact with diverse technical and non-technical groups, spanning all organizational levels

Lifelong learner who is willing to grow in their skills and knowledge

BA/BS in a related field

Hands-on experience with technical topics or environments (e.g., programming, networking, front-end development, etc.)

5 years experience designing, developing, and delivering education curriculum using multiple mediums

Ability to create, review, edit, deploy, and update training materials

Action-oriented understanding of instructional design methodologies, tools, and techniques

Excellent critical thinking and communication skills

Experience with data-driven decision making

Confidence with technical topics when working with subject matter experts