16 jobs found in United States

The Developer Relations team is looking for engineers to support and grow our developer ecosystem by improving our documentation content system, crafting open-source tools, SDKs, and samples that make it simple and fabulous to use Slack's platform. In this role, you'll work closely with the Platform Engineering, Product, and Marketing teams to scope, build, and release products that improve developer experience on our platform. As part of the Developer Relations team, you'll also spend meaningful time interacting with our developers online and in person; we value open dialogue and work in the open on GitHub. Join us to help build a community and products together. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?   What you...

The Information Experience (iX) team develops and delivers the content our customers need to install, manage, and configure Juniper’s products and solutions. Juniper Networks is all about powering connections and empowering change. In the iX team we strive for that daily by: Putting teamwork first.  We know that we can do so much more collectively than we can individually. We are respectful, collaborative, inclusive, and courageous. We also remember a huge part of teamwork is not taking ourselves too seriously and every day we try to sprinkle a little bit of fun into the mix. Being unafraid to fail.  We know that everything won't be done perfectly the first time. We go for it anyway. When we make mistakes, we get up, brush ourselves off, learn from the experience, support each other, and try again. Remembering why our work is important.  Our job is to help make our customers successful. We do this through simplified onboarding, intuitive help in our applications,...

*Locations: Seattle, WA, USA; Bellevue, WA, USA; Sunnyvale, CA, USA; Mountain View, CA, USA; New York, NY, USA*  Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience managing or leading technical writers Experience in team management. Experience with source code written in Java, C++, Python and/or JavaScript. Preferred qualifications: 10 years of technical writing experience. Experience producing technical documentation for a developer audience. Ability to manage multiple competing priorities in a fast-paced, constantly changing environment. Ability to build relationships and advocate the craft with internal stakeholders. Written and spoken communication skills. About the job Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and...

*Locations that we are currently hiring into for this position: Sunnyvale / Mountain View / San Francisco, CA; Seattle/ Kirkland, WA; Chicago, IL; New York City, NY*  Minimum qualifications: Bachelor's degree or equivalent practical experience. Experience in technical writing, product documentation, or online publishing. Ability to read and understand source code written in C++, Python and/or JavaScript. Experience working in collaboration with software engineers on a daily basis. Preferred qualifications: 5 years of technical writing experience. Experience with HTML and CSS. Experience in a UNIX environment. Ability to manage multiple competing priorities in a fast-paced, constantly changing environment. About the job Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other...

The database market is massive (IDC estimates it to be $106B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. MongoDB has been downloaded over 155 million times and has been voted the most wanted database by developers for four years running. Join our team and be at the forefront of innovation and creativity. The MongoDB Documentation team is a diverse and highly technical group of engineers who develop and maintain the documentation for the MongoDB product family. Our mission is to help developers and administrators successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Engineering organization and is tightly integrated with the engineering teams responsible for each product. As...

The database market is massive (IDC estimates it to be $106B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. MongoDB has been downloaded over 155 million times and has been voted the most wanted database by developers for four years running. Join our team and be at the forefront of innovation and creativity. The Developer Education team is a hands-on and enthusiastic group of engineers who are passionate about teaching developers how to work with data and build applications. We are hiring an Education Engineer to help us create world-class educational content for MongoDB's developer-focused products -- in particular, MongoDB Realm. Our team works closely with MongoDB's documentation, engineering, and product organizations to deliver outstanding...

The database market is massive (the IDC estimates it to be $106B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. The MongoDB Documentation team is a diverse group of writers and engineers who develop and maintain the documentation for the MongoDB Product family. Our goal is to help our readers successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Engineering organization and is tightly integrated with the engineering teams responsible for each product. The Documentation Team is responsible for the MongoDB Server, Products, Services and its related tools across multiple versions of the product. We regularly...

Illumio is hiring! We have an opening for a staff-level technical writer. See  https://www.illumio.com/careers . This is a great opportunity for a writer looking to create customer-engaging documentation at a late-stage software security startup. If you are interested, apply at our Illumio Careers site or contact me through LinkedIn messaging at  https://www.linkedin.com/in/katherine-ann-morgan/  to discuss the position.  We develop all our documentation in MadCap Flare and have recently been recognized by MadCap in their Customer Showcase; see  https://www.madcapsoftware.com/customers/customer-showcase/ . Location: The preference is for candidates local to the San Francisco Bay Area; however, candidates in a North American time zone (UTC−05:00 to UTC−09:00) will be considered depending on how well the candidate's background aligns with the position requirements.

At Instabase , we’re passionate about building software to advance the state of the art in computing. We’ve built a fearlessly experimental, customer-obsessed team who are making discoveries to fundamentally change how people build and consume business applications.  Today, we’re partnering with the world’s leading companies to transform how they use data and technology. If these challenges excite you, we’d love to hear from you!  Our Customer Success Team   is responsible for the customer experience, product utility and custom solution development on the Instabase platform. Working closely with our customers on their hardest problems, we ensure they get the most out of our platform and applications. This includes everything from developing and deploying end-to-end solutions to providing in-depth technical support to delivering education and training programs and helpful documentation. As a Technical Writer , you’ll be responsible for creating useful content for...

We are told that imagination is all that's needed to build world-changing applications on the cloud.  If only that were true.  In order for the imagination to be set free and for developers to be truly able to build world-changing apps, a new cloud - an edge cloud is needed. An edge cloud that is distributed around the world and serves apps and data instantly, milliseconds away from users and devices.  The world deserves a better cloud, come help us build it. Who We Are Our imagination is fueled by a vision of enabling developers to build apps and APIs without any limitations of time, space and cloud architectures. A world where ideas can be expressed instantly on a smart and reliable edge cloud platform that does all the heavy lifting of delivering their apps and data across cloud and edge anywhere in the world. Our mission is to make every developer a hero by making globally distributed application development and deployment simple and instant. This for us means taking...

We’re seeking a  Technical Writer  to join us in our mission to improve human health and quality of life through the development, distribution, and application of advanced computational methods. Schrödinger is on the cutting edge of computer-aided drug discovery and materials science. We set the record for the largest and fastest cloud-computing run, and our software suites continue to revolutionize the design of therapeutics and materials. FEP+, WaterMap, Glide, Maestro, and LiveDesign are just a few examples of the programs we’ve created. As a member of our Education team, you’ll have the unique opportunity to reach scientists across the globe and help integrate the exciting potential of computational drug and materials discovery into an array of research. Importantly, you will have the chance to apply design thinking to improve how scientists access information and answer their own questions regarding the use of Schrödinger software. This role will collaborate with...

At Appian, we use documentation to solve problems and help users achieve goals. Documentation can make our product seem harder than it is, or make the hard parts seem easy. Information Developers create compelling technical content that aids users in developing expertise with the Appian platform. Understands and enforces personas and content strategy. Coaches other contributors on the design and delivery of technical content for new and existing product features. Responsibilities: Collaborates with product managers and other subject matter experts to create content. Maintains and updates content as the product evolves. Ensures that the technical content meets high quality standards and is consistent in style and tone. Applies understanding of personas and product strategy to the content they create. Using feedback, identifies and solves problems via documentation. Provides writing guidance for other contributors. Contributes to defining language styles, including...

Overview At Cased, we create innovative solutions and workflows for the growing number of security, compliance, and productivity challenges that face software companies. Cased was founded in early 2020 by four former GitHub employees, with investment from Founders Fund and some of the most experienced angel investors in technology. Our product enables growing tech companies to ship fast, while staying secure as they grow. Our product includes features like approval workflows for important operations, automatic logging and recording of DevOps tooling, and integrations that link identity providers to command line tools. And we're just getting started. As a customer success engineer, you'll help shape both the future of our product, our customer experience, and the company we become. This role places particular importance on writing, documentation, and teaching — in addition to helping customers directly, you’ll create evergreen content that enables our customers to realize...