Technical Writer for Tugboat.qa

  • Lullabot, Inc.
  • May 17, 2019
Short-term Contract Technical Writing Remote-Friendly

Job Description

We are looking for an experienced technical writer to develop fun, engaging tutorials and technical documentation for Tugboat.qa. Candidates should have a strong command of the English language as well as a strong understanding of web development and DevOps best practices. The ideal candidate would be an organized, self-motivated, analytical, and creative writer who enjoys working collaboratively with a small team. The successful applicant will be responsible for planning, creating, and editing tutorials, software documentation, and other technical documents. 

This is a remote, contract position for roughly 20 hours per week for the next 3 months with an option to renew. Hourly rate is $35-60, commensurate with experience. Please apply by Monday, June 03.

You Should Have

  • Mastery of the English language and the writing skills to go with it. 
  • Expertise in explaining complex information in a clear and concise manner.
  • Experience with instructional design or background with adult learning principles.
  • Understanding of software development and software development terms.
  • Strong attention to detail with the ability to standardize content and design and ensure the accuracy of product descriptions.
  • Proficiency in GitHub, HTML, Markdown, Dropbox Paper, and Google Docs, or other appropriate software to create the materials necessary.
  • A collaborative approach. We’re a small team and will work with you to change the content in our product and work if it will give the best experience to our customers. 
  • A passion for education. You’re teaching every chance you get and always thinking about the simplest ways to explain complex information. 


What We Need

  • Engaging and fun documentation. We’re named after a boat, and have photos of goats, in tubs: tubgoats. And yet humor should not de-prioritize presenting clear and concise information to help others. 
  • We need your help to better understand and define the customer journey. We want to empathize with the challenges our customers face, and use it as an opportunity to create meaningful (and hopefully fun) educational materials.


About Tugboat 

Tugboat is a CI/CD platform that builds a fully working version of a website for every pull request. It allows stakeholders to see what the website will look like as if all the new code were already in production. Lullabot originally built Tugboat in 2013.