Information is a powerful and essential element of the user experience. For developers, this is even more true – without great documentation, it is nearly impossible to build new apps, services, and products.
At Atlassian, we look at the way we communicate technical information to our internal and third-party developers as an end-to-end journey. This journey begins as developers get started with building on the Atlassian stack, and ends with a living set of reference of materials to answer any question they may have as they build, launch, monitor, and support their work.
This isn't a traditional technical writing role. As part of the design team at Atlassian, you'll be empowered to experiment with a variety of approaches to creating information in the UI, documentation, supporting materials, and anywhere else our developers experience information. We are also constantly working to find better ways to measure what makes an information experience successful. You'll be using these methods and suggesting new methods we've not thought of to constantly challenge ourselves and improve our craft. You'll be pushing hard, bold, and aggressively to make Atlassian recognised for how we approach content experience. You'll be accountable for proactively identifying and ensuring resolution of issues impacting content effectiveness across experiences in both product and supporting product properties – particularly around information architecture, content strategy, and standards.
More about you
This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in ways that are useful for experienced audiences, but which are also helpful and approachable for more novice readers getting into the domain or learning a new API.
We're looking for candidates who love to work with teams to ensure they're providing a great information experience. Someone who's ready to not only own the documentation for their domain, but also contribute to and help drive projects that benefit the larger documentation community here at Atlassian.
When you join the team, you'd be expected to have:
And ideally, we'd hope you'd have:
More about our team
We believe information is critical to any user experience. When you join Atlassian as a Content Designer, you become part of the Atlassian Design organization. Content Design includes everything needed to understand, support, market, and use that product. You won't own all the content, but you'll help make sure the stories we tell are consistent and create a great experience for our customers.
Read more about Design at Atlassian here:
Show us something
Along with your resume, send or point us to an example of the some developer-focused content you've written, such as an authentication guide, API documentation, or a tutorial.