Technical Writer II

  • Advanced Solutions International, Inc
  • Feb 12, 2020
Full-time Technical Writing

Job Description

Advanced Solutions International (ASI) has an exciting opportunity for a Technical Writer II to join our Austin, Texas team!  ASI is a well-established and growing software company focused on helping not-for-profits increase revenue, reduce expenses, improve performance, and engage and serve members and donors through innovative membership and fundraising software solutions.

We are looking for a skilled Technical Writer to help design and develop high-quality documentation that improves the user experience for internal and external customers.  As a collaborative team member, you will work effectively with internal teams across all levels of development as you research and write technically accurate and easy-to-understand user-facing documentation for major and minor product releases.  You will be responsible for understanding new software features by communicating with developers and quality assurance analysts during regular stand ups, planning and priming meetings during each development sprint.


Candidate Qualifications

Basic Qualifications:

  • Bachelor’s degree in English, Journalism, Communications or related field
  • 3+ years of hands-on experience writing software-based documentation
  • Strong research, organization, verbal and communication skills
  • A great attitude and aptitude for learning and problem solving

Preferred Qualifications:

  • Strong working knowledge of various software and publishing tools, such as MadCap Flare, SharePoint, SnagIt, and Camtasia
  • Familiarity with electronic publishing and writing styles
  • Experience with HTML and CSS
  • Experience working in an Agile software development environment
  • Experience working with Microsoft products, such as Office 365


What ASI Offers

ASI has been operating in Austin, Texas for more than 25 years, and has perfected the employee-first culture with a fun, friendly, and casual work environment.  We encourage new ideas, fresh perspectives, and positive attitudes, and offer the following employee benefits:

  • Generous Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Life and AD&D Insurance
  • Flexible Spending Account
  • Wellness Benefits
  • 401k Retirement Plan with Discretionary Employer Match
  • Opportunities for Professional Growth and Development
  • Volunteer Time Off
  • Study Leave
  • Employee Assistance Program
  • In-Office Perks (free snacks and beverages!)

Join our team and positively impact thousands of ASI customers around the world!