Technical Writer

  • TrueLayer
  • London, UK
  • Jul 24, 2020
Full-time Technical Writing

Job Description


The secret for a successful developer experience is to keep the technical documentation accurate, consistent and up to date. Transparency is one of our key values. If you agree with this, this role is for you!

We’re looking for a passionate Technical Writer to work at the heart of a cross-functional team spanning Product, Engineering and Design to set the tone of our technical documentation and bring it to the next level.

Join our Platform group and be an advocate of good developer experience. You'll be able to make an impact from day one by owning one of our keys company projects: the TrueLayer technical documentation.

Who we are:

At TrueLayer, we’re making finance work smarter for everyone by enabling secure, global access to the financial system. Headquartered in London with offices in Milan and Hong Kong, we’ve raised $47M to date and we’re trusted by some of the biggest names in fintech, including Revolut, Chip and Zopa.

Our people are what makes us great - at TrueLayer, you will work alongside some of the brightest minds in fintech and contribute to projects that have global impact. As we enter hyper-growth and expand our open banking platform across Europe and Asia, we’re looking for talented individuals who share our core principles to join us.

Our mission is to grow the open banking economy. We’re currently the leading open banking provider in the UK, and we’re just getting started…

As a Tech Writer at TrueLayer, you will:

  • Advocate for our most important users, the developers of our clients, so that we meet their needs
  • Set the content strategy for our technical documentation and keep our documentation always fresh and up to date
  • Write technical content (documentation, blog articles, guidelines, getting started guides, etc)
  • Coordinate and orchestrate all stakeholders to generate content that align with our tone of voice, brand identity and overall messaging
  • Maintain consistency between different products and contextualise them in the platform experience
  • Manage relationships with PM and tech leads before and after the product and feature launch
  • Collaborate with Product Marketing to ensure consistency


What we need from you:

  • Excellent communication skills (fluent written English)
  • APIs experience and full understanding of all the related technical aspects
  • Ability to collaborate with multiple stakeholders at all levels of the organisation
  • Experience in an agile work environment
  • Ability to manage work independently
  • Experience with Github and Markdown

Nice to haves:

  • Previous experience in a high growth tech startup, preferably a financial one
  • Previous experience with design systems, brand guidelines and content style guides
  • Previous experience in an API/SAAS company


What you can expect from us:

  • Competitive salary and meaningful equity in the company 💰
  • A lovely, spacious, natural light filled office in Clerkenwell 🏢
  • Team lunches on Friday 🍔
  • Flexible hours and remote working ⌛️
  • Flexible holiday policy ✈️
  • Generous parental leave 👩‍👩‍👧‍👦
  • Pension & Health Insurance 👴🏾
  • Learning & development allowance 📕
  • Annual retreat & regular team socials 💃🏽🕺🏻
  • Choice of hardware 💻
  • (and yes we have both a ping pong table 🏓and pool table 🎱)

Be your True(Layer) self at work

As we go global, we want our team to reflect the diverse and multicultural world we live in.

So, we choose to talk about Inclusion and Diversity [in that specific order] because we believe Diversity won’t be successful without Inclusion first. We build teams, cultivate leaders and create a company that’s the right fit for every person in it.

We look forward to hearing from you!