Salary: $100,000 - $110,000
Catchy, the leading developer marketing agency, seeks a highly skilled Senior Technical Writer to join our team. The ideal candidate will have a minimum of 5 years of experience in technical writing, with a focus on API documentation.
If you are a seasoned Senior Technical Writer with a passion for writing exceptional API documentation and have a deep understanding of the best tools and practices in the field, we would love to hear from you.
What You Will Do
This role will be part of our of embedded technical writers consulting team supporting a Fortune 500 FinTech company. In this role, you will be responsible for writing, validating, and editing technical documentation supporting various APIs.
Collaborate with cross-functional teams, including development teams, product managers, and subject matter experts to gather information and understand complex technical concepts related to APIs.
Identify and fill documentation gaps by conducting independent research, interviews and hands-on exploration of the APIs.
Create and maintain high-quality documentation standards that is measurable across the technical writing team ensuring accuracy, clarity, and consistency.
Partner with stakeholders to understand the end-to-end workflow to deploy new services and capabilities to identify opportunities to streamline documentation creation.
Define and implement information architectures that are effective, impactful and scalable.
Manage tasks and information flow using collaboration software (e.g., JIRA, Confluence, etc.)
Develop a deep understanding of the APIs and their functionality to accurately document their features, capabilities, and best practices to developers and users.
Proactively engage with development teams to ensure timely updates and revisions to the documentation based on API changes and enhancements.
Ensure best practices and style guides are adhered to while maintaining a consistent tone, structure, and format across all technical documentation.
Stay up to date with industry standards and trends in API documentation, and recommend improvements and new approaches for enhancing the documentation process.
Collaborate with internal stakeholders to ensure documentation aligns with branding, marketing messaging, and overall company goals.
Assist in the development and maintenance of documentation infrastructure, tools, and workflows, exploring and implementing the best options for managing and maintaining technical documentation.
Consult and provide subject matter expertise across wider aspects of technical documentation, including information architecture, workflows, and navigation
What You Will Bring
Bachelor’s degree in Technical Communications, Computer Science, or a related field.
5+ years of experience as a Technical Writer, with a focus on API documentation.
A hands-on approach to understanding the technology and products being documented, with a keen ability to learn new technologies quickly and thrive in a fast-paced environment
Comfortable with ambiguity and ability to remain agile in a fast-paced environment.
Proven experience documenting tutorials, guides, and API reference docs.
Excellent written and verbal communication skills.
Strong attention to detail and a commitment to producing accurate, high-quality documentation.
Strong organizational skills and the ability to prioritize and manage multiple projects simultaneously.
Who We Are
Catchy is a leading developer marketing agency that specializes in building, growing, and managing marketing programs for the world's largest technology platforms. With over 13 years of experience, we have helped our clients engage integrated ecosystems of developers, partners, and customers to drive the adoption of their products and services.
Our Core Values
Collaborative. We put people first and elevate others - from our people to our clients and partners.
Inclusive. We embrace diversity in our people, our clients, and in our thinking.
Fluid. We adopt a flexible mindset and embrace new challenges and opportunities.
Accountable. We stand for each other and for our work.
We are open to applications from eligible US and UK citizens.
We have a competitive benefits package that includes: Paid time off, annual education fund, provided required equipment, medical, dental, vision, life insurance and 401k (for eligible US employees), family leave, and time off to volunteer.
Catchy is committed to ensuring all candidates have equal opportunities to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.
Interested in applying? Get in touch with us at firstname.lastname@example.org