Technical Writer - Fleet Operations

  • Argo AI
  • Pittsburgh, PA and Palo Alto, CA and Washington, D.C.
  • Nov 12, 2020
Full-time Technical Writing

Job Description

Who we are:

Argo AI is in the business of building self-driving technology you can trust. With experienced leaders in the field and collaborative partnerships with some of the world’s largest automakers, we’re building self-driving technology that is engineered to scale globally and transform mobility for millions. 

Talented individuals join our team because they share our purpose to make it safe, easy, and enjoyable for everyone to get around cities. We aspire to impact key industries that move people and goods, from ride hailing to deliveries.

Meet the team:

Vehicle Operations' essential function at Argo is to safely execute the test and road operations initiatives set forth by our engineering teams. Vehicle Operations consists of a team of experts who understand Argo’s underlying vehicle technology and programs. Today’s autonomous vehicles require a unique prior map of the world they are operating within for everything from navigation to context of the environment around them. It’s Vehicle Operations role to collect the initial map data and then continuously QA those maps once they are complete. 

What you’ll do: 

The Fleet Operations Technical Writer will own the operational documentation for the Fleet Operations team. Working closely with Operations Managers, Compliance, and Software Engineering, the Fleet Operations Technical Writer will be directly responsible for the creation and maintenance of documents within the Fleet Operations team including: 

  • Policies and procedures 
  • Technical manuals 
  • Training material
  • Release notes
  • Test plans and test reports
  • Work instructions and end-user documentation

Additionally, the Fleet Operations Technical Writer will be responsible for the organization and storage of the Fleet Operations documentation in a manner that makes it easy to access and understand.

What you'll need to succeed:

  • Previous experience developing technical material for a highly-technical operations team
  • Strong background developing process and training for a complex operations system
  • Highly organized with focus on document architecture
  • Detail oriented mindset with a focus on safety and procedure

Nice to haves:

  • Previous experience with Confluence

What we offer you:

  • High-quality individual and family medical, dental, and vision insurance
  • Competitive compensation packages
  • Employer-matched 401(k) retirement plan with immediate vesting
  • Employer-paid group term life insurance and the option to elect voluntary life insurance 
  • Paid parental leave 
  • Paid medical leave
  • Unlimited vacation
  • Complimentary daily lunches, beverages, and snacks
  • Pre-tax commuter benefits
  • Monthly wellness stipend 
  • Professional development reimbursement
  • Employee assistance program
  • Discounted programs that include legal services, identity theft protection, pet insurance, and more
  • Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives

Our Background:

Argo AI was founded in late 2016 by industry experts with extensive experience building robotic systems for commercial applications. Our once-small team has since grown into an over 1,000-person strong company with strategic partnerships with two of the world’s leading automakers: Ford and Volkswagen. Our self-driving system is the first with commercial deployment plans for Europe and the U.S., and thanks to an ability to tap into both automakers’ global reach, our technology platform has the largest geographic deployment potential of any self-driving technology to date.

At Argo AI, we believe that embracing differences delivers superior results. We are an equal opportunity employer that is committed to an inclusive environment for all employees.