Sr. Product Docs Writer or a Sr. Technical Docs Writer

  • Rebellion Defense
  • Remote (Washington D.C. or Seattle, Washington)
  • Mar 22, 2021
Full-time Technical Writing

Job Description

Have you ever considered a career in defense and national security? Neither did many of us... at first.

Rebellion is a well-capitalized technology start-up firm focused on delivering modern, life-changing software to the US Department of Defense (DoD), the UK Ministry of Defence (MoD), and their allies. At Rebellion, we want our service members to have best, and strive to incorporate usability, plain language and commercial best practices embedded into the tools we build.

We are building our documentation team in our Washington D.C. and Seattle, WA locations, come join as a Senior Product Docs Writer or a Senior Technical Docs Writer. At Rebellion, we deeply believe that clear communication is critical to a positive user experience. You will be an active part of Rebellion’s design community where you can influence our customer’s experiences through your work. Expect talented, motivated, passionate and interesting co-workers.

Senior Technical Docs Writer
As a Senior Technical Docs Writer, you will help us create APIs, developer docs and other technical documentation which drives self-adoption of Rebellion’s products and capabilities. You’ll partner with our Engineering teams to drive best practices for intuitive documentation creation and your work will be integral to our customers ability to integrate Rebellion’s capabilities into their own software and workflow. 

What you’ll do:

  • Craft intuitive and usable APIs and developer documentation, including gRPC-based and RESTful APIs. 
  • Drive adoption of technical documentation best practices at Rebellion. 
  • Establish the style guides, templates, and content model for our APIs and technical documentation.
  • Collaborate with our Customer Success team to understand documentation needs and collaborate on how to support effective customer training.

You might be a fit for this role if you:

  • Have experience establishing documentation and API guidelines at the company-wide level. 
  • Know how to advocate for technical documentation best practices within an engineering organization. 
  • Prefer to structure content around user goals and outcomes rather than capabilities. 
  • Have experience creating conceptual, referential, and procedural content and know when to apply each. 
  • Are familiar with navigating Git or code repositories to collaborate with engineering. 
  • Have experience self-managing multiple projects simultaneously.

Senior Product Docs Writer
As a Senior Product Docs writer, you will help us capture the narrative of how Rebellion delivers value to our customers. You’ll partner with product and engineering to understand our product vision and translate complex technical concepts into plain language descriptions that promote internal and external alignment of our products.

What you’ll do:

  • Translate technical or abstract AI and cyber security concepts into intuitive, plain language descriptions for a non-technical audience.
  • Curate a product content library with both internal and externally releasable content describing our products, platform and features.
  • Partner with marketing and sales teams to establish and promote a cohesive Rebellion-wide style guide.
  • Establish a content model for describing products and releases.

You may be fit for this role if you:

  • Know how to navigate between internal stakeholders to create buy-in and adoption of style guides and content models.
  • Have a strong background in product marketing and/or working alongside product and engineering teams to drive clear and concise documentation of products and services.
  • Know how to establish a “documentation culture” and introduce best practices to an organization while also being an individual contributor.
  • Can communicate written and oral feedback clearly and kindly to create a “culture of content” that involves everyone.
  • Have experience self-managing multiple projects simultaneously.