Senior Technical Writer

  • Neustar
  • Remote (Los Angeles, CA, USA)
  • Apr 06, 2021
Long-term Contract Technical Writing Remote-Friendly

Job Description

Technical Writer, Marketing Solutions 

(Please note this is a full time contract position)

What you will be doing: 

  • Author technical documentation and product content for a range of marketing solutions used by majority non-technical external end-users and internal audiences  
  • Review, edit, and maintain product release notes for external and internal audiences  
  • Collect input from subject matter experts and translate into technical documentation  
  • Author new content, and rewrite and reorganize existing content, with an emphasis on logical knowledge acquisition  
  • Create training module content, training videos, and training assessments for publishing to cloud learning platform 
  • Contribute to the ongoing development of the organization’s content strategy and information architecture 
  • Document and enforce content standards, contribute to the development of new standards  
  • Contribute to the optimization of content search and the development of metadata/labels 

What we would love to see:  

  • 5+ years of experience as a Technical Writer or similar role  
  • 4 years of experience in technical writing of software documentation preferred  
  • Ability to translate highly technical information into easily understandable information for customers  
  • Self-directed with the ability to complete tasks with minimal supervision 
  • Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding  
  • Basic HTML editing skills  
  • Basic photo and video editing skills  
  • Familiarity with training software/cloud learning platforms is a plus  
  • AdTech/MarTech industry knowledge is a plus 
  • Excellent written skills in English  
  • Critical thinker and excellent problem-solving skills