Technical Writer

  • Entando
  • Remote (United States)
  • Sep 10, 2021
Full-time Technical Writing Programming Developer Relations Remote-Friendly

Job Description

Entando is looking for a technical writer to lead the documentation effort for its leading, next generation, application composition platform that accelerates the development of cloud-native applications on Kubernetes. The ideal candidate will be responsible for writing and updating the documentation, tutorials, and reference materials for the Entando platform. The candidate will be expected to help establish and maintain a consistent documentation hierarchy and vocabulary, apply an accessible author voice, and identify gaps in documentation processes.

Responsibilities

  • Plan, produce, edit and maintain effective documentation including reference materials, tutorials, FAQs, and knowledge base articles, primarily for technical audiences
  • Support the execution of the product content process and workflow
  • Establish authoring guidelines including best practices for vocabulary, tone, localization, and accessibility
  • Support product training and enablement, as needed.
  • Create and maintain other learning aids such as video, product tours, app cues and demos, as needed

Requirements

  • Excellent spoken and written English communication skills
  • 4+ years of experience as a technical writer
  • Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation
  • Ability to work closely with Engineering and Professional Services to create original content drawn from real world client needs
  • A degree in Computer Science, Software Engineering, or related experience
  • Ability to check all technical material for consistency and accuracy
  • Familiarity with web application technologies
  • Working knowledge of git
  • Experience with one or more static site generators
  • Familiarity with the Open Source lifecycle

We’ll be especially impressed if you have:

  • Experience with analytics tools used to assess documentation effectiveness
  • Experience with Vuepress
  • Experience with Kubernetes
  • Experience with frontend technologies such as React or Angular
  • Experience with JIRA or YouTrack for task tracking

For more information about Entando please visit our corporate web site www.entando.com or our developer site dev.entando.org