Senior Technical Writer

  • Cockroach Labs
  • NY, USA
  • Apr 19, 2019
Full-time Technical Writing

Job Description

Database are the beating heart of every business in the world

Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We strive to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Come and join us on our mission to Make Data Easy. Are you ready to aim high and build to last?

The Role

We are looking for a Senior Technical Writer to join our team and help us create outstanding documentation that educates and guides our global community of customers and open source users to success. In this role, you will:

  • Put yourself in the shoes of architects and administrators planning and running CockroachDB and developers building applications against it.
  • Write concise and informative how-tos and tutorials, intuitive explanations of complex topics and features, and comprehensive CLI and SQL reference documentation.
  • Develop technical expertise in CockroachDB and accompanying technologies.
  • Foster collaboration with our Engineering, Product, Support, and Sales teams to keep our documentation up-to-date, effective, and user-centric.

The Expectations

In your first 30 days, you will have completed onboarding, and have developed enough expertise to begin your first documentation project and to review and edit documentation written by other technical writers on the team. You will be using CockroachDB hands-on throughout. We believe that it's important to take this first month to become familiar with our technology and our company.

After 3 months, you'll be fully integrated into the team. You will take ownership of documenting part of CockroachDB. You'll design and improve documentation conventions, processes, and tools to increase the effectiveness and efficiency of the documentation process.

As our user base grows, you will be a part of growing the team to accommodate higher demands for education. We want our users to have a phenomenal experience using CockroachDB and that requires excellent documentation from you and the team.

You

  • You love writing and editing concise and highly useful documentation for technical audiences of application developers, database administrators, and other CockroachDB users. You are passionate about clarity, concision, and correctness.
  • You are comfortable with Markdown, HTML, CSS, and UNIX, as well as source control systems like git.
  • You have development experience and a proven track record of writing code samples for effective developer documentation.
  • You are already familiar with, or are willing to learn about, the various technologies that make web-scale applications function.
  • You are an information sponge. You love getting into the weeds technically, but don't let that distract you from achieving your end goals.
  • You love building relationships with internal and external users to get feedback and identify potential areas of documentation improvement.

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.