Technical Writer

  • Dolby Poland Sp. z o.o.
  • Remote (Poland)
  • Sep 12, 2022
Full-time Technical Writing

Job Description

At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to make a difference how people create, deliver, and enjoy entertainment worldwide. 

 To do that, we need the absolute best talent. Are you the one? 

We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. Would you like to work on the latest entertainment technologies to deliver spectacular experiences with us? 

The Dolby Technical Writer leads documentation, information architecture, and scalable processes for maintaining shared knowledge. They collaborate with subject matter experts in San Francisco, Barcelona, Wrocław, and other Dolby offices worldwide to develop documentation for cloud-native solutions and infrastructure for intelligent A/V content processing and delivery systems. They serve as an interdepartmental point person on these activities. Being comfortable in code and revision systems, they work alongside Engineers to create, revise, edit, and design technical instructions, test documentation, and  illustrations. Final deliverable formats include HTML, PDF, online help systems, XML consumed by automated systems, and fill-in forms.

Job Description:

  • Develop and coordinate approval of task-based information that is structured to ensure customer success
  • Represent the quality standards of top-notch technical communication to your development partners
  • Contribute to the advancement of those standards across the Tech Comms team
  • Work on complex projects and engage with dynamic development teams delivering cutting-edge technology
  • Represent the quality standards of top-notch technical communication to your development partners

Responsibilities:

  • Own the information experience of customers who utilise Dolby solutions in the cloud
  • Collaborate with leaders in Engineering, Product Management, and Support to build a cohesive narrative for technical information
  • Edit and improve content contributed by Subject Matter Experts in the broader organization
  • Create processes and templates that nurture team mates to quickly learn and follow standards for content collaboration 

Preferred Qualifications:

  • Writing is your passion and your craft. You have native or nearly native level of English and are an excellent editor with 2+ years documenting software domains (APIs, SDKs, web frameworks) or audio/video processing and distribution technologies
  • Experience writing for developer audiences
  • Experience in documenting software-related tasks and concepts
  • Experience using minimalist writing and structured authoring principles to maximize searchability, filtering, and content reusability across delivery types, products, and versions
  • Comfortable designing and writing content in DITA, Markdown, and other source formats
  • Ability to work with version-control tools such as Git or Perforce
    • Understanding of API documentation and reviewing code comments is a plus
    • Understanding of Open API Specifications and/or static site generation is a plus
    • Familiarity with the agile methodology
    • Skills in technical illustration
    • Knowledge of web services and cloud platforms is a plus
    • Experience/skills/coursework in:
      • Audio/video codecs and production
      • Software development
      • UX design
      • Tech Comms content development and production tools
    • Bachelor’s degree or equivalent professional certification