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Sep 06, 2023
Full-time
Staff Technical Writer
Cockroach Labs Hybrid (New York, San Francisco, Toronto)
Databases are fundamental to every business in the world At Cockroach Labs, we believe that what you build and where it takes you shouldn't be limited by the capabilities of your database. We created CockroachDB to be the most advanced cloud-native and distributed SQL database on the planet. Join us as we establish CockroachDB as the gold-standard modern database, enabling companies of any size to scale fast, survive disaster, and thrive everywhere. About the role We're seeking a highly experienced technical writer to join our world-class Documentation team.  As a member of this team, you’ll create   outstanding content   that helps our growing community of customers and open-source users to succeed. Your work will span our product areas, concentrating on a short list of areas, such as Security or Observability, and shifting focus based on our content needs and strategy. Throughout, you’ll plan and drive special projects, educate and mentor other writers, and...
Sep 27, 2023
Full-time
Internal Knowledge Base Manager
Pallon AG Remote
We are looking for a passionate and experienced Internal Knowledge Base Manager to join our growing team. The Internal Knowledge Base Manager will be responsible for further developing, redesigning and delivering engaging and informative content for our internal knowledge base. You will work closely with different departments, including quality assurance, customer service, and product development, to create a seamless and effective knowledge base. If you have a background in technical writing, internal knowledge base management or team wikis we would like to hear from you. 💪 Your Responsibilities We're a fast-growing company and the problems you will face are often challenging and diverse. Some of the tasks you'll be working on are: Conduct requirement analysis to determine educational objectives and tailor content to meet needs Monitor and evaluate the effectiveness of the internal knowledge base and make continuous improvements based on both quantitive and qualitative...