At Appian, we use documentation to solve problems and help users achieve goals. Documentation can make our product seem harder than it is, or make the hard parts seem easy.
As a Senior Information Developer within the Engineering Department, you communicate the product to our users. Your mission is to learn the behavior of new features and create documentation geared toward both technical and non-technical audiences that explains how to use the product, along with the best practices for doing so. We have a lot of reverence for our documentation, and you’ll work with an enthusiastic conglomerate of writers and product managers who are passionate about the product being documented in a way that makes it as accessible and successful as possible. You will c ontribute exemplary content, support the development of the documentation site, and help shape and steer our content vision and strategy.
Responsibilities:
Produce high-quality documentation that supports our users...
Aug 05, 2020
Full-time
At Appian, we use documentation to solve problems and help users achieve goals. Documentation can make our product seem harder than it is, or make the hard parts seem easy.
As a Senior Information Developer within the Engineering Department, you communicate the product to our users. Your mission is to learn the behavior of new features and create documentation geared toward both technical and non-technical audiences that explains how to use the product, along with the best practices for doing so. We have a lot of reverence for our documentation, and you’ll work with an enthusiastic conglomerate of writers and product managers who are passionate about the product being documented in a way that makes it as accessible and successful as possible. You will c ontribute exemplary content, support the development of the documentation site, and help shape and steer our content vision and strategy.
Responsibilities:
Produce high-quality documentation that supports our users...
We are looking for an experienced and motivated technical leader to join the Operational Excellence and Governance team which drives scalability and process improvements across the organization. This role will support the company-wide Global Skilling initiative and will have accountability for the strategic vision and execution of authoring experience. As we expand our audiences and contribution partnerships, we need to evolve our authoring support to make contributing content as easy as writing an email while continuing to build robust automated validation and governance. The role will partner with Product and Engineering teams to improve the authoring experience for dedicated content teams and in the future develop path for infrequent contributors that maintains our validation engine but removes the dependency of having to use a developer workflow and tooling to contribute at scale and maintain content. This role requires being passionate about Customers and using a data-driven...
Jul 15, 2020
Full-time
We are looking for an experienced and motivated technical leader to join the Operational Excellence and Governance team which drives scalability and process improvements across the organization. This role will support the company-wide Global Skilling initiative and will have accountability for the strategic vision and execution of authoring experience. As we expand our audiences and contribution partnerships, we need to evolve our authoring support to make contributing content as easy as writing an email while continuing to build robust automated validation and governance. The role will partner with Product and Engineering teams to improve the authoring experience for dedicated content teams and in the future develop path for infrequent contributors that maintains our validation engine but removes the dependency of having to use a developer workflow and tooling to contribute at scale and maintain content. This role requires being passionate about Customers and using a data-driven...
We are looking for an experienced and motivated technical leader to join the Operational Excellence and Governance team which drives scalability and process improvements across the organization. This role will support the company-wide Global Skilling Initiative and will have accountability for the strategic vision and execution of coverage and health of our content. The role will focus on driving a shared understanding and consistent use of a content health model that our teams will use to optimize content performance for our Customers. This role requires being passionate about Customers and using a data-driven approach to collaborate cross-functionally to drive the growth of our technical documentation, interactive training, and solution guidance.
As the leader of the Content Health & Coverage program, you will need to be technically capable and credible so that you are effective in shaping our team and their ability to help the greater organization scale and drive...
Jul 15, 2020
Full-time
We are looking for an experienced and motivated technical leader to join the Operational Excellence and Governance team which drives scalability and process improvements across the organization. This role will support the company-wide Global Skilling Initiative and will have accountability for the strategic vision and execution of coverage and health of our content. The role will focus on driving a shared understanding and consistent use of a content health model that our teams will use to optimize content performance for our Customers. This role requires being passionate about Customers and using a data-driven approach to collaborate cross-functionally to drive the growth of our technical documentation, interactive training, and solution guidance.
As the leader of the Content Health & Coverage program, you will need to be technically capable and credible so that you are effective in shaping our team and their ability to help the greater organization scale and drive...
