Pallon AG
Remote
We are looking for a passionate and experienced Internal Knowledge Base Manager to join our growing team. The Internal Knowledge Base Manager will be responsible for further developing, redesigning and delivering engaging and informative content for our internal knowledge base. You will work closely with different departments, including quality assurance, customer service, and product development, to create a seamless and effective knowledge base. If you have a background in technical writing, internal knowledge base management or team wikis we would like to hear from you.
💪 Your Responsibilities
We're a fast-growing company and the problems you will face are often challenging and diverse. Some of the tasks you'll be working on are:
Conduct requirement analysis to determine educational objectives and tailor content to meet needs
Monitor and evaluate the effectiveness of the internal knowledge base and make continuous improvements based on both quantitive and qualitative...