9 jobs found

We are told that imagination is all that's needed to build world-changing applications on the cloud.  If only that were true.  In order for the imagination to be set free and for developers to be truly able to build world-changing apps, a new cloud - an edge cloud is needed. An edge cloud that is distributed around the world and serves apps and data instantly, milliseconds away from users and devices.  The world deserves a better cloud, come help us build it. Who We Are Our imagination is fueled by a vision of enabling developers to build apps and APIs without any limitations of time, space and cloud architectures. A world where ideas can be expressed instantly on a smart and reliable edge cloud platform that does all the heavy lifting of delivering their apps and data across cloud and edge anywhere in the world. Our mission is to make every developer a hero by making globally distributed application development and deployment simple and instant. This for us means taking...

Rebilly is looking for a technical writer to join our team and lead our documentation efforts. Having world-class docs is an integral part of our strategy. You would own all aspects of creating and maintaining the docs. This position will work cross-functionally with our product development and customer success teams to create docs for our prospects, customers, developers and project managers. We believe that great docs are critical.  At Rebilly, we subscribe to a docs-as-code philosophy , which means applying the common practices for software development into documentation such as using version control software (we love GitHub) and continuous integration workflows.  We are looking for someone who is  interested in Docs-as-Code  good at organizing information. excited to drive the direction of our docs, from style and voice to content strategy. experienced at working in a start-up environment.  familiar with documenting software-as-a-service...

At Appian, we use documentation to solve problems and help users achieve goals. Documentation can make our product seem harder than it is, or make the hard parts seem easy. Information Developers create compelling technical content that aids users in developing expertise with the Appian platform. Understands and enforces personas and content strategy. Coaches other contributors on the design and delivery of technical content for new and existing product features. Responsibilities: Collaborates with product managers and other subject matter experts to create content. Maintains and updates content as the product evolves. Ensures that the technical content meets high quality standards and is consistent in style and tone. Applies understanding of personas and product strategy to the content they create. Using feedback, identifies and solves problems via documentation. Provides writing guidance for other contributors. Contributes to defining language styles, including...

Overview At Cased, we create innovative solutions and workflows for the growing number of security, compliance, and productivity challenges that face software companies. Cased was founded in early 2020 by four former GitHub employees, with investment from Founders Fund and some of the most experienced angel investors in technology. Our product enables growing tech companies to ship fast, while staying secure as they grow. Our product includes features like approval workflows for important operations, automatic logging and recording of DevOps tooling, and integrations that link identity providers to command line tools. And we're just getting started. As a customer success engineer, you'll help shape both the future of our product, our customer experience, and the company we become. This role places particular importance on writing, documentation, and teaching — in addition to helping customers directly, you’ll create evergreen content that enables our customers to realize...

At Appian, we use documentation to solve problems and help users achieve goals. Documentation can make our product seem harder than it is, or make the hard parts seem easy. As a Senior Information Developer within the Engineering Department, you communicate the product to our users. Your mission is to learn the behavior of new features and create documentation geared toward both technical and non-technical audiences that explains how to use the product, along with the best practices for doing so. We have a lot of reverence for our documentation, and you’ll work with an enthusiastic conglomerate of writers and product managers who are passionate about the product being documented in a way that makes it as accessible and successful as possible. You will c ontribute exemplary content, support the development of the documentation site, and help shape and steer our content vision and strategy. Responsibilities: Produce high-quality documentation that supports our users...

We are seeking a technical writer with real-world, hands-on technical experience and knowledge of modern cloud architectures and development processes that loves to explain how things work. You will join the Developer Experience team that has the mission to make Platform.sh not only useful but also joyful. With you, we will reimagine how both our customers and our own staff discover and become experts of Platform.sh. We're looking for someone not just passionate about building a great technical documentation experience, but someone that thrives in leading learning in all forms, like creating guides, onboarding materials, videos, workshops, architecture diagrams and presentations. Your primary role is creating quality content that accelerates developers' understanding of how Platform.sh works through our external product documentation and through our internal playbooks and other learning mediums. This position is part of our Product team and reports directly to the Director...

Developer Experience is a new initiative within our product team that reimagines how engineers and internal staff learns about the workings of Platform.sh. To lead the development of our reimagined documentation platform we're looking for someone passionate about creating a holistic and joyful experience for our internal as well as our external technical documentation. Primarily our product documentation but also other learning materials such as guides, videos, LMS (Learning Management System) content and technical diagrams. You'll develop a deep understanding of the platform infrastructure and work directly with our product, design and engineering leadership to define the future of all our learning and education efforts at Platform.sh. This position is part of our Product team and reports directly to the Director of Product, Developer Experience. Responsibilities You will partner with engineers, other technical writers and product managers to write, review, edit new and...