16 jobs found

Are you passionate about producing crazy good documentation, making sophisticated product capabilities easy to understand and use? Are you incredibly organized and love helping your team plan, create, deliver and improve content? Do you seek to make an impact on both people and product? At Appian, Managers of Technical Writing (Information Development) provide not only hands on technical leadership, but also create situations to ignite the professional growth and success of individuals on their teams. As a hands-on writer, you will help us deliver world-class documentation using modern technologies in a fast-paced software engineering department.   As a manager , you will provide direct 1-on-1 mentoring, coaching, and career development to a group of brilliant information developers. What is Appian? It’s a low-code application platform that lets business people build powerful enterprise web and mobile apps with flexible, visual models instead of clunky custom...

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience managing or leading technical writers Experience in team management. Experience with source code written in Java, C++, Python and/or JavaScript. Preferred qualifications: 10 years of technical writing experience. Experience producing technical documentation for a developer audience. Ability to manage multiple competing priorities in a fast-paced, constantly changing environment. Ability to build relationships and advocate the craft with internal stakeholders. Written and spoken communication skills. About the job Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a...

Minimum qualifications: Bachelor's degree or equivalent practical experience. Experience in technical writing, product documentation, or online publishing. Ability to read and understand source code written in C++, Python and/or JavaScript. Experience working in collaboration with software engineers on a daily basis. Preferred qualifications: 5 years of technical writing experience. Experience with HTML and CSS. Experience in a UNIX environment. Ability to manage multiple competing priorities in a fast-paced, constantly changing environment. About the job Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience....

Minimum qualifications: Bachelor's degree or equivalent practical experience. Experience in technical writing, product documentation, or online publishing. Experience working in collaboration with software engineers on a daily basis. Preferred qualifications: Experience with HTML and CSS. Experience in a Unix environment. Ability to read and understand source code written in Java, C++, Python and/or JavaScript. Ability to manage competing priorities in a constantly changing environment. About the job Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience. As a Technical Writer on the Cloud software engineering...

Minimum qualifications: Experience in technical writing, product documentation, or online publishing. Experience with writing technical customer-facing materials. Experience with HTML or markdown; experience in a Unix environment. Experience documenting source code written in C++, Python and/or JavaScript. Preferred qualifications: Experience with networking or cloud IAAS products. Experience working in teams committing code and working with version control. Experience with computer networking technologies, such as DNS, routers, the BGP routing protocol, firewalls and firewall rules including iptables, Virtual Private Networks and cloud-based services, and load balancers and proxies. Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fluid environment. About the job Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of...

Minimum qualifications: Bachelor's degree or equivalent practical experience. Relevant experience (e.g., technical writing, product documentation, or online publishing). Experience with writing technical customer-facing materials. Experience with source code written in Java, C++, Python and/or JavaScript. Preferred qualifications: Experience working in teams committing code and working with version control. Working technical knowledge of a cloud technology platform. Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fluid environment. About the job Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between engineers, marketing...

Minimum qualifications: Experience managing and leading technical writing teams. Experience in technical writing, product documentation, or online publishing. Experience with writing technical customer-facing materials. Preferred qualifications: Experience with reading code in C++, Java, or Python. Demonstrated HTML and CSS or Markdown skills. Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fluid environment. About the job Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience. As a Technical Writing Manager, you will help technical writers take complex information and...

Due to the current health crisis related to COVID-19 and the escalating visa/travel restrictions in place, we're currently unable to extend offers to anyone who cannot work from India due to lockdown visa/travel restrictions, or other restrictive measures until further notice. Consequently, we will be prioritizing candidates who can start in this location by set date as expected. We're keeping the situation under review and would adjust our position should the restrictive measures be removed later on. Qualifications Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience as a technical writer. Experience with public Cloud technologies, ML/AI technologies, and/or Big data systems (e.g., Data Warehousing, Analytics, MapReduce, SQL). Experience researching and writing documentation for developers. Preferred qualifications: 8 years of experience as a technical writer. Ability to cope with fast-paced and ever-changing...

Due to the current health crisis related to COVID-19 and the escalating visa/travel restrictions in place, we're currently unable to extend offers to anyone who cannot work from India due to lockdown visa/travel restrictions, or other restrictive measures until further notice. Consequently, we will be prioritizing candidates who can start in this location by set date as expected. We're keeping the situation under review and would adjust our position should the restrictive measures be removed later on. Qualifications Minimum qualifications: 3 years of experience managing or leading technical writers. Experience with source code written in Java, C++, Python, and/or JavaScript. Experience producing technical documentation for a developer audience. Experience with HTML and CSS or Markdown. Preferred qualifications: 10 years of technical writing experience. Ability to manage multiple priorities in a fast-paced, constantly changing environment. About the job...

The  pattern & practices  team is chartered with discovering, communicating, and promoting guidance that leads to success when our customers adopt Azure. We have a long history of providing proven practices addressing real-world challenges.   By educating technical decision makers, architects, and engineers around the world to effectively and efficiently implement solutions on Azure, we actively contribute to the Microsoft mission to “empower every person and every organization on the planet to achieve more”, every day.    Examples of our deliverables have included:   Written guidance – narratives reflecting cloud adoption, architectural design, and the entire software development process, associated patterns, and tradeoffs that arise from technical decisions.   Reference implementations – real-world examples of typical application architectures Application building blocks – libraries of source code targeted at specific problem domains.      Our...

The Role: As an AlertMedia Technical Writer you will have a primary role in creating and maintaining accurate, engaging, user-friendly documentation about our product, integrations, and API.  You’ll be working to improve the end-user experience by providing just-in-time documentation for new features and ensuring existing documentation remains current when there are significant changes in the product. As a part of the Product team, you’ll always be up to date on what everyone is working on and will work alongside Product and Engineering to ensure all use cases are well documented. Best of all, you’ll be part of AlertMedia’s amazing culture and an important contributor to AlertMedia’s rapid growth. Who you are: You are highly skilled at communicating complex concepts in straightforward terms for non-technical audiences. Collaborating with people across different functions comes naturally to you, and you are great at listening to feedback on your work in an ego-less manner...

Do you want to help users of great SaaS products that are used and loved by millions of people around the world? Whether they’re newbies or experts, we want them to have the information they need to accomplish their goals. Our knowledge bases are used by hundreds of thousands of users monthly. Our current knowledge bases need to be refreshed both in structure (navigation, visual style consistency, content organization) and in the content (approximative language, often old, lots of fluff, mixed topics). This is a great time to join us and be able to have a big impact by starting putting in place new processes, new styles, new guidelines, and of course, new content. We currently have one junior writer that you will take under your wing to help her grow as a technical writer. Links to our 3 help centers: Awesome Table , Yet Another Mail Merge , Form Publisher You will: Plan, develop, organize, write and edit interface copy and online documentation for...

In an industry dominated by server-based software, Mews is revolutionizing property management with our cloud-based solutions. We’re driven by our mission to enable truly great service and customer experiences, but we don’t limit ourselves to the hospitality industry because in an environment where ideas and innovation are celebrated, we know that the sky's the limit.    The mission of the Product Content team at Mews is to create content that is engaging, accessible, complete and respects the company tone of voice while helping our customers to be successful. Help us shape our content strategy and join us in creating our product content. As industry innovators, we always face the challenge of introducing new concepts to our customers who have operated for decades under the habits of existing solutions for hospitality. It’s essential that we make the introduction to these new concepts understandable, clear, simple, concise and meaningful.    The Director of Product...