Vineti
633 Howard Street, San Francisco, CA, USA
We are looking for a Learning Content Specialist - Consultant. Our team is growing, and we need help collecting the best and latest knowledge from functional leaders so we can continue to grow and educate our team. The person in this role will bring information together into a clear format to improve coordination across teams. This position is a 3-month contract position based in our downtown San Francisco office.
What you’ll be doing as a Learning Content Specialist:
Interview and collaborate with engineers, product managers, customer success and other cross-functional teams to build easily-learned training materials
Employ a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program
Assess current training materials and content for accuracy
Synthesize information into consumable, presentable, easy-to-manage content for new hires as well as existing employees
Build a system for creating and managing learning curricula to enable high-performing teams at Vineti
Requirements:
3-6 years of experience as technical writer, educational specialist, researcher or similar
A bachelor’s degree in education, anthropology, organizational development, human resources or business administration
Extensive knowledge of the healthcare and life sciences domain including personalized medicine
Familiarity with SaaS software platforms
Demonstrated experience in corporate training, teaching, coaching, instruction, curriculum design, or learning program development
Experience in training preparation and presentations
Open to travel to our SF and MD offices
Jan 27, 2020
Short-term Contract
We are looking for a Learning Content Specialist - Consultant. Our team is growing, and we need help collecting the best and latest knowledge from functional leaders so we can continue to grow and educate our team. The person in this role will bring information together into a clear format to improve coordination across teams. This position is a 3-month contract position based in our downtown San Francisco office.
What you’ll be doing as a Learning Content Specialist:
Interview and collaborate with engineers, product managers, customer success and other cross-functional teams to build easily-learned training materials
Employ a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program
Assess current training materials and content for accuracy
Synthesize information into consumable, presentable, easy-to-manage content for new hires as well as existing employees
Build a system for creating and managing learning curricula to enable high-performing teams at Vineti
Requirements:
3-6 years of experience as technical writer, educational specialist, researcher or similar
A bachelor’s degree in education, anthropology, organizational development, human resources or business administration
Extensive knowledge of the healthcare and life sciences domain including personalized medicine
Familiarity with SaaS software platforms
Demonstrated experience in corporate training, teaching, coaching, instruction, curriculum design, or learning program development
Experience in training preparation and presentations
Open to travel to our SF and MD offices
ThoughtSpot
Sunnyvale, CA, USA
ThoughtSpot is a fast-growing tech startup that’s disrupting the $190B analytics market with the world’s first Search and AI-driven analytics platform. The approach has been incredibly successful, helping us land $248M at a nearly $2B valuation, while customers like Walmart, Hulu, 7Eleven, and RollsRoyce continue to expand their investment in ThoughtSpot.
Senior Technical Writer:
ThoughtSpot is growing by leaps and bounds, and so is our product. We are scaling our documentation team and processes to meet new opportunities and challenges. You are an exceptional technical writer and tools specialist. It’s not enough for you to write clear, world-class documentation. You are determined to improve each process, making everything better and faster. You know that content strategy is just the beginning. Content development, delivery, and accessibility are equally exciting and fun problems to solve. You are creative and innovative in the tools space, and always curious, eager, and able to pick up new technologies quickly.
Responsibilities:
Help build out ThoughtSpot’s content stack, including customizing our authoring and production environments and tools.
Bring the goodness of our documentation into our own products, to provide a seamless experience for our users.
Help improve a large quantity of existing documentation for business users, data specialists, administrators, customer support, and partners.
Develop tools to support our information architecture.
Evaluate documentation technologies and methodologies, to innovate and make our information solutions world class.
Required Skills/Qualifications:
Bachelor’s degree, or more, in Computer Science, Information Systems, Engineering, Technical Communications, English, or related disciplines.
Solid, proven experience developing customer-facing enterprise software documentation.
Know how to select and deploy great, modern documentation infrastructure.
2 years of experience in diverse environments developing, tooling, and deploying infrastructure projects for documentation teams.
Hands-on experience building structured content management technologies, with DITA, Markdown, Javascript, HTML, Git, GitHub, BitBucket, Jekyll, Jenkins, CSS, CMS, static site generation, Web Hosting, and related technologies.
You are technology-agnostic, and always look at the best possible way to achieve your objectives.
You are intimately familiar with developing topic-based and structured content, understand information architecture principles and content organization, and write for a global audience by default.
You have excellent writing skills that make information approachable for all clients: business users, data specialists, administrators, internal customer support, and partners. And you are highly motivated to deliver a top-notch customer experience.
You enjoy partnering with designers, developers, product, support, and customer success to ensure that your documentation is correct, high quality, intuitive to follow, and simple to maintain.
We prefer that you have domain expertise in Databases, Big Data, Search, and Business Intelligence, but it is not essential.
ThoughtSpot is a fast-growing tech startup that’s disrupting the $190B analytics market with the world’s first Search and AI-driven analytics platform. The approach has been incredibly successful, helping us land $248M at a nearly $2B valuation, while customers like Walmart, Hulu, 7Eleven, and RollsRoyce continue to expand their investment in ThoughtSpot.
Senior Technical Writer:
ThoughtSpot is growing by leaps and bounds, and so is our product. We are scaling our documentation team and processes to meet new opportunities and challenges. You are an exceptional technical writer and tools specialist. It’s not enough for you to write clear, world-class documentation. You are determined to improve each process, making everything better and faster. You know that content strategy is just the beginning. Content development, delivery, and accessibility are equally exciting and fun problems to solve. You are creative and innovative in the tools space, and always curious, eager, and able to pick up new technologies quickly.
Responsibilities:
Help build out ThoughtSpot’s content stack, including customizing our authoring and production environments and tools.
Bring the goodness of our documentation into our own products, to provide a seamless experience for our users.
Help improve a large quantity of existing documentation for business users, data specialists, administrators, customer support, and partners.
Develop tools to support our information architecture.
Evaluate documentation technologies and methodologies, to innovate and make our information solutions world class.
Required Skills/Qualifications:
Bachelor’s degree, or more, in Computer Science, Information Systems, Engineering, Technical Communications, English, or related disciplines.
Solid, proven experience developing customer-facing enterprise software documentation.
Know how to select and deploy great, modern documentation infrastructure.
2 years of experience in diverse environments developing, tooling, and deploying infrastructure projects for documentation teams.
Hands-on experience building structured content management technologies, with DITA, Markdown, Javascript, HTML, Git, GitHub, BitBucket, Jekyll, Jenkins, CSS, CMS, static site generation, Web Hosting, and related technologies.
You are technology-agnostic, and always look at the best possible way to achieve your objectives.
You are intimately familiar with developing topic-based and structured content, understand information architecture principles and content organization, and write for a global audience by default.
You have excellent writing skills that make information approachable for all clients: business users, data specialists, administrators, internal customer support, and partners. And you are highly motivated to deliver a top-notch customer experience.
You enjoy partnering with designers, developers, product, support, and customer success to ensure that your documentation is correct, high quality, intuitive to follow, and simple to maintain.
We prefer that you have domain expertise in Databases, Big Data, Search, and Business Intelligence, but it is not essential.
