2 jobs found in Texas

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Technical Writer
AlertMedia Austin, TX, USA
Sep 28, 2020
Full-time
The Role: As an AlertMedia Technical Writer you will have a primary role in creating and maintaining accurate, engaging, user-friendly documentation about our product, integrations, and API.  You’ll be working to improve the end-user experience by providing just-in-time documentation for new features and ensuring existing documentation remains current when there are significant changes in the product. As a part of the Product team, you’ll always be up to date on what everyone is working on and will work alongside Product and Engineering to ensure all use cases are well documented. Best of all, you’ll be part of AlertMedia’s amazing culture and an important contributor to AlertMedia’s rapid growth. Who you are: You are highly skilled at communicating complex concepts in straightforward terms for non-technical audiences. Collaborating with people across different functions comes naturally to you, and you are great at listening to feedback on your work in an ego-less manner...
Digital Security Documentation Coordinator (Global-Multiple Locations)
Access Now (Non-Profit) Remote (TBD)
Oct 15, 2020
Full-time
About Us Access Now is a growing international human rights organization dedicated to defending and extending the digital rights of users at risk around the world, including issues of privacy, security, freedom of expression, and transparency. Our policy, advocacy, Helpline, grants, and operations teams have staff presences in Europe, Latin America, the Middle East/North Africa (MENA), North America, and South/Southeast Asia, to provide global support to our mission. About the Role As Documentation Coordinator and a technical writer you will work closely with the Deputy Helpline Director, the Helpline Director, and other members of the Helpline team on projects to create and maintain educational materials, help coordinate preventative, proactive, community-building and educational work, and coordinate efforts aimed at strengthening the network of partners, intermediaries, and other help desks working with the Helpline. This position is housed within the...