25 remote jobs

OUR STORY Carted started life as a way for consumers to buy products via TikTok, and now has bold ambitions to redefine global e-commerce. We’re on a mission to build solutions for the next generation of commerce. Commerce doesn’t have to be complicated, ultimately we are about empowering developers and platforms to make commerce seamless by connecting them to millions of merchants and billions of products with a single API. Our core constituency is developers, and as a Technical Writer, you will help write and maintain the primary documentation and learning resources for our users. Our documentation should make our product easy to use, be of quality and instill trust. You will be one of the very first team members of Carted who will help shape the future of commerce. We’re looking for someone who’s not only detail-oriented but also capable of transforming technical documentation into something fun and exciting for the developer community. If you think you fit the...

As a technical writer at Pomerium, you will become a product expert, and teach others to become experts. You will write technical reference documentation as well as assisting engineers in writing documentation and reviewing their work. You will edit with an aim for accuracy, completeness, and intuitive information architecture. Responsibilities: Prepare, review, revise and maintain technical documents and educational materials including: User guides and tutorials API developer guides In-platform instructions Installation and configuration instructions Community project reports and roadmaps Tooling and best practice documentation Blog posts on wider OSS techniques and practices Internal onboarding and team communications Broader PR communications from our group and associated companies Use different methods of presenting information to clearly explain concepts and processes to a variety of audiences Follow internal standards and processes for...

The Developer Relations team is looking for engineers to support and grow our developer ecosystem by improving our documentation content system, crafting open-source tools, SDKs, and samples that make it simple and fabulous to use Slack's platform. In this role, you'll work closely with the Platform Engineering, Product, and Marketing teams to scope, build, and release products that improve developer experience on our platform. As part of the Developer Relations team, you'll also spend meaningful time interacting with our developers online and in person; we value open dialogue and work in the open on GitHub. Join us to help build a community and products together. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?   What you...

We’re looking to contract a technical writer to help us write customer-facing software documentation for Flox–an enterprise package manager and set of developer tools that make Nix (" the ultimate devOps toolkit ") easier to learn and scale. You will own the documentation for our core products and be responsible for writing tutorials, how-tos, user guides, and knowledge base content for an audience of developers, data scientists, and sys admins that ranges from fairly to very technical.  You will also lead our efforts to support and improve the official Nix documentation.  If there's fit, there may be an opportunity convert from contracted work to formal, full-time employment. Flexible requirements: 3+ years of technical writing experience 2+ years of experience writing customer-facing software documentation Familiarity/fluency with Nix Nice to haves:  Experience with HTML, CSS, and Markdown Experience with DocBook  Interest/experience in web design...

The database market is massive (IDC estimates it to be $106B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. MongoDB has been downloaded over 155 million times and has been voted the most wanted database by developers for four years running. Join our team and be at the forefront of innovation and creativity. The MongoDB Documentation team is a diverse and highly technical group of engineers who develop and maintain the documentation for the MongoDB product family. Our mission is to help developers and administrators successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Engineering organization and is tightly integrated with the engineering teams responsible for each product. As...

The database market is massive (IDC estimates it to be $106B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. MongoDB has been downloaded over 155 million times and has been voted the most wanted database by developers for four years running. Join our team and be at the forefront of innovation and creativity. The Developer Education team is a hands-on and enthusiastic group of engineers who are passionate about teaching developers how to work with data and build applications. We are hiring an Education Engineer to help us create world-class educational content for MongoDB's developer-focused products -- in particular, MongoDB Realm. Our team works closely with MongoDB's documentation, engineering, and product organizations to deliver outstanding...

The database market is massive (the IDC estimates it to be $106B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. The MongoDB Documentation team is a diverse group of writers and engineers who develop and maintain the documentation for the MongoDB Product family. Our goal is to help our readers successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Engineering organization and is tightly integrated with the engineering teams responsible for each product. The Documentation Team is responsible for the MongoDB Server, Products, Services and its related tools across multiple versions of the product. We regularly...

Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down. We believe our opportunity is huge. Every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately can’t help business analysts run fast analytics on all their data.  Starburst provides a modern solution that addresses these data silo & speed of access problems. Starburst helps enterprises harness the value of open source Trino (formerly PrestoSQL), the fastest distributed query engine available today, by adding the tools and 24x7 support that meet the needs for big data access at scale. Ultimately, Starburst helps organizations run analytics anywhere to make better business decisions....

At Prisma we are building the data layer for modern applications. If you are fascinated by the software that power large technology companies such as Twitter, Airbnb and Facebook but want the challenges and freedom that come with working in a small startup, then a job at Prisma might be for you. With $4.5M in funding from top-tier SV investor Kleiner Perkins we are a small and dedicated team in Berlin working on making advanced data infrastructure developed at large tech companies accessible to all developers around the world. We are focused on bottom-up adoption, and most of our software is open-source. At Prisma you will be part of a vibrant community. Prisma users often engage with the company on GitHub and Slack. We are looking for a technical writer and educator to help us continue to build the Prisma Data Guide, a knowledge-base of educational material about Databases as well as work on copy throughout the website. The candidate should feel comfortable composing...

What are we looking for? We’re looking for a customer-obsessed Customer Success Manager (CSM) who will develop customer relationships and act as a trusted content strategy advisor to promote retention and loyalty. The CSM will ensure positive outcomes for Zoomin customers by helping them with taxonomy, structured content, and metadata strategy. This role will be a trusted advisor for customers from onboarding to advocacy. What will you do? Help customer accounts develop and manage a content strategy around their Zoomin products Help customers to establish critical goals, or other key performance indicators, and aid them in achieving their goals Proactively uncover opportunities to expand footprint within existing customers across departments and use cases Work closely with sales engineers, solutions consultants and executives, to cultivate and execute opportunities  Establish a trusting relationship with clients at all levels Analyze and monitor adoption and...

About the Position: The Information Experience (iX) team develops and delivers the content our customers need to install, manage, and configure Juniper’s products and solutions. Juniper Networks is all about powering connections and empowering change. In the iX team we strive for that daily by: Putting teamwork first.  We know that we can do so much more collectively than we can individually. We are respectful, collaborative, inclusive, and courageous. We also remember a huge part of teamwork is not taking ourselves too seriously and every day we try to sprinkle a little bit of fun into the mix. Being unafraid to fail.  We know that everything won't be done perfectly the first time. We go for it anyway. When we make mistakes, we get up, brush ourselves off, learn from the experience, support each other, and try again. Remembering why our work is important.  Our job is to help make our customers successful. We do this through simplified onboarding,...

About the role Starburst is looking for a creative, hardworking, and passionate Technical Content Manager who wants to have a huge impact at a hyper-growth data and analytics company. In this role, you’ll define and execute on our technical content strategy, work on customer marketing content, and a multitude of other content forms. Ideally looking for someone with 4+ years of technical content, product marketing or customer marketing experience at an enterprise software startup. Responsibilities Closely collaborate with marketing, product, and technical leadership to define and execute on technical content focused on the data engineer and data architect user personas Craft technical blog posts, white papers, eBooks, case studies, presentations, web content, video scripts, data sheets, infographics, email campaigns, landing pages, and more Partner on customer marketing initiatives such as customer stories, testimonials, presentations, webinars, and industry use cases...

We are told that imagination is all that's needed to build world-changing applications on the cloud.  If only that were true.  In order for the imagination to be set free and for developers to be truly able to build world-changing apps, a new cloud - an edge cloud is needed. An edge cloud that is distributed around the world and serves apps and data instantly, milliseconds away from users and devices.  The world deserves a better cloud, come help us build it. Who We Are Our imagination is fueled by a vision of enabling developers to build apps and APIs without any limitations of time, space and cloud architectures. A world where ideas can be expressed instantly on a smart and reliable edge cloud platform that does all the heavy lifting of delivering their apps and data across cloud and edge anywhere in the world. Our mission is to make every developer a hero by making globally distributed application development and deployment simple and instant. This for us means taking...

All roles with Chainlink Labs are globally remote based. We encourage you to apply regardless of your location. As the company's Technical Documentation Writer, you will have ownership for creating documentation that effectively turns non-blockchain developers into smart contract developers, while also providing experienced smart contract developers with the documentation they’ll use to build next-generation decentralized applications. You'll work directly with a technical team of senior software engineers, and the company's founders, to ensure that the usability of the company's developer tools remains at the highest industry standard. Your work will be show cased here , and will be the primary reference for developers integrating with Chainlink. Your Impact Create, develop, and design public-facing accessible written content and documentation to enhance the experience for our community of developers Communicate across engineering, product, and marketing teams...

Semaphore , a leading continuous delivery service with a global customer base, is looking for a Technical Writer to join our Marketing team. Last year over 2M people have read articles on the Semaphore blog. With your help, we will reach a much bigger audience worldwide. Your mission will be to create technical content that educates and informs software engineers about the best practices of continuous integration and delivery (CI/CD) and drives demand for Semaphore. As a critical contributor to Semaphore’s growth, your role will be to: Develop a full understanding of Semaphore’s features. Work with the chief editor and project manager in executing a content plan. Create technical content: blog posts, tutorials, contribute to eBooks, whitepapers, case studies, documentation. Collaborate with other content creators: proofread text, verify demos, give feedback, and support each other. Share the content you create in relevant places online. Requirements...

Rebilly is looking for a technical writer to join our team and lead our documentation efforts. Having world-class docs is an integral part of our strategy. You would own all aspects of creating and maintaining the docs. This position will work cross-functionally with our product development and customer success teams to create docs for our prospects, customers, developers and project managers. We believe that great docs are critical.  At Rebilly, we subscribe to a docs-as-code philosophy , which means applying the common practices for software development into documentation such as using version control software (we love GitHub) and continuous integration workflows.  We are looking for someone who is  interested in Docs-as-Code  good at organizing information. excited to drive the direction of our docs, from style and voice to content strategy. experienced at working in a start-up environment.  familiar with documenting software-as-a-service...

Do you like writing? Do you have a technological background? Are you familiar with the field of chip design, embedded SW or ASIC/FPGA design? Show us! We have a spare chair for you! 👇 We're Tropic Square , a young modern tech company that deals with embedded security and secure chip design. Currently, we're looking for a person who'll take over the reins of our technical documentation and help us move our business further. 👉 Who exactly are we looking for? A colleague who already has some experience as a tech writer , can see things in context and has a strong insight into technical content . The best fit is a person who also has an overview in other fields - such as ASIC or FPGA design, embedded SW or security. However, we're well aware that looking for such a person is a bit like looking for a needle in a haystack. Therefore, we don't necessarily require orientation in the mentioned fields. We mostly need someone to completely cover our technical content. An...

At Appian, we use documentation to solve problems and help users achieve goals. Documentation can make our product seem harder than it is, or make the hard parts seem easy. Information Developers create compelling technical content that aids users in developing expertise with the Appian platform. Understands and enforces personas and content strategy. Coaches other contributors on the design and delivery of technical content for new and existing product features. Responsibilities: Collaborates with product managers and other subject matter experts to create content. Maintains and updates content as the product evolves. Ensures that the technical content meets high quality standards and is consistent in style and tone. Applies understanding of personas and product strategy to the content they create. Using feedback, identifies and solves problems via documentation. Provides writing guidance for other contributors. Contributes to defining language styles, including...

Overview At Cased, we create innovative solutions and workflows for the growing number of security, compliance, and productivity challenges that face software companies. Cased was founded in early 2020 by four former GitHub employees, with investment from Founders Fund and some of the most experienced angel investors in technology. Our product enables growing tech companies to ship fast, while staying secure as they grow. Our product includes features like approval workflows for important operations, automatic logging and recording of DevOps tooling, and integrations that link identity providers to command line tools. And we're just getting started. As a customer success engineer, you'll help shape both the future of our product, our customer experience, and the company we become. This role places particular importance on writing, documentation, and teaching — in addition to helping customers directly, you’ll create evergreen content that enables our customers to realize...